Hello, We had a number of customers report problems with configurations that include Intergraph computers. On such configurations, scanning the SCSI bus from within Retrospect or with other utilities results in a blue screen, requiring a reboot of the computer. By conducting tests in association with Intergraph, we have identified possible sources of this problem. I've included the notify letter that we sent out recently here. If you have questions about your particular configuration, of course, feel free to get in touch with Technical Support. 1) Intergraph computers configured to be RAID servers may experience a blue screen when the SCSI bus is scanned due to a hardware fault on the motherboards of some Intergraph computers. Please contact Intergraph for assistance with this problem. 2) Intergraph computers that use Mylex SCSI controllers may experience a blue screen when accessing the SCSI bus due to a software problem with the Mylex drivers prior to version 3.01. Affected customers should contact Intergraph and inquire if Mylex's 3.01 drivers are compatible with their Intergraph computer. 3) Intergraph computers without RAID or Mylex controllers can still experience the blue screen. Installing the latest version of ASPI has been found to solve this problem. If you have any questions regarding Mylex or Intergraph products, please contact the manufacturer directly: Intergraph may be reached at (800) 633-7248, or accessed online at: http://www.intergraph.com/itservices/hardware/hwsupp3.asp Mylex may be reached at (510) 608-2400, or accessed online at: http://www.mylex.com/support/welcome.html Regards, Irena Solomon Dantz Technical Support 925.253.3050 ----------- Yes! I also have a 1600R with RAID 5 and Retrospect 5.15. It also crashes everytime it does a device scan in ineteractive mode. It doesn't crash when it autolaunches (well, usually - I have found some unexpected restarts the next morning, but can't be certain of the cause). The server is running WinNT, SP5. It runs NT Backup perfectly (though with some open files) The Compaq tech has replaced the internal DAT drive and is considering replacing the RAID controller, SCSI card etc. Any ideas would be gratefully accepted. Thanks, Rob -- ---------------------------------------------------------- To subscribe: [EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives: <http://list.working-dogs.com/lists/retro-talk/> For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.