Steve, in your situation my suspicion was that this behavior resulted from a
combination of two factors; have you had a chance to set up the test I
suggested? You were dealing with DHCP clients with very short leases that
were added by direct IP address. If you can change the way Retrospect finds
these clients (Direct IP -> Multicast/Subnet Broadcast) will either solve
the problem or direct us to the next step in troubleshooting. As it sounds
like you've decided to address it in another way, perhaps David and I could
pick up the troubleshooting where you and I left off. This kind of behavior
isn't normal, and I can't offer a simple solution without troubleshooting.

David, how were these clients added originally? Are they DHCP clients? How
long is the lease? I'd prefer to take this off-list, as it will likely
require troubleshooting that won't interest the list in general.


Irena Solomon
Dantz Technical Support

>> Subject: How can a client name change?
>> From: "David Ross" <[EMAIL PROTECTED]>
>> Date: Thu, 01 Mar 2001 08:14:04 -0500
>> I use a Mac to backup a Dell PIII to a DAT drive. (This was an
>> evolution, not a new setup.) Yesterday I realized that the backup wasn't
>> working because the name of the PC had changed from "Dell PIII
>> Accounting" to "111ES" about a week ago.
>> Any ideas as to what could have done this? And the odds of intentional
>> action by the direct staff are quite low. The machine is on the internet
>> via an ADSL line through IPNR on a 7100. No ports are mapped to the
>> Dell. And email isn't used on the Dell. Only surfing.
>> So are there any reasonable accidental ways this could have happened.
>> Could it be a virus picked up via surfing?
>> TIA
> I'm having this problem too.  Irena Solomon from Dantz contacted me
> about this, but they are unable to duplicate this on their end.
> I'm primarily seeing this with Win9x laptops.  I'll originally give
> the Retrospect client a name like <computer>@<room number> where
> <computer> is the "machine name".
> The machines will back up successfully for weeks, then
> all-of-a-sudden, the Retrospect client will rename itself to
> <computer>.  This happened to about 20 computers (all Win9x
> computers).
> This also just happened the past week when I updated a laptop from
> Win98 to WinME.  Immediately after I did this, the client was renamed.
> Nobody at Dantz that contacted me has any real idea why this is
> happening (I sent them the logs to show that at no time did the Mac
> program do the renaming -- it was pretty clear that this was
> something happening on the client end.)
> I've since gone to the practice of making sure the client name is the
> same as the computer name and it hasn't happened since.
> - Steve

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