Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 2232 by dpeter...@aechelon.com: Include mention of e-mail templates in documentation.
http://code.google.com/p/reviewboard/issues/detail?id=2232

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What version are you running?
1.5.5

What's the URL of the page containing the problem?


What steps will reproduce the problem?
1. Create a review request.
2. Add a review.
3. Create a thread of comments to a review.

What is the expected output? What do you see instead?
Default behavior is to e-mail the entire thread when a new comment is made. We prefer new comment e-mails to be only the new comment.

What operating system are you using? What browser?
CentOS 6, varied.

Please provide any additional information below.
We wanted to know if we could modify our Review Board site to e-mail only new comments to reviews instead of the entire comment thread, as our Bugzilla installation does. Often folks get e-mail on a mobile device in the field and the whole thread is difficult to read. By reviewing the installed Review Board code I was able to find that e-mails are generated from templates. Since Django provides some nice documentation on their template language it seems appropriate to provide some minimal direction for customizing e-mail under the Administration documentation. Just some mention of it and a pointer to the Django page on template syntax would have quickly sent us in the right direction. It seems pretty simple thing to add and would be of good use to Review Board Administrators.


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