Fantastic - worked a treat!

Can I help by raising an Issue with the details of the original
problem?

Thanks.

On Mar 5, 11:00 am, Christian Hammond <chip...@chipx86.com> wrote:
> Hi James,
>
> It tried to authenticate against AD, but given that it didn't find it, it
> should have fallen back to the built-in list of users in the database. The
> fact that it didn't is concerning, but we can look into it once we get your
> system back up and running.
>
> That method for creating a super user should work for making a new admin
> user, but we can also set your user to have superuser status again. Do the
> following:
>
>     $ rb-site manage /path/to/your/site shell
>     >>> from django.contrib.auth.models import User
>     >>> u = User.objects.get(username="master")
>     >>> u.is_superuser = True
>     >>> u.is_staff = True
>     >>> u.save()
>
> That should reset it and give you access to the admin UI again.
>
> Christian
>
> --
> Christian Hammond - chip...@chipx86.com
> Review Board -http://www.reviewboard.org
> VMware, Inc. -http://www.vmware.com
>
> On Fri, Mar 5, 2010 at 2:51 AM, James McDougall 
> <jamesmcdoug...@gmail.com>wrote:
>
> > Christian,
>
> > When we switched over to AD, the end-user accounts did exist on AD but
> > when they logged in for the first time against AD it appeared that
> > their account was reset, with existing reviews lost.  That was not an
> > issue at the time.
>
> > The Master account (my admin ID) did continue to work until this
> > morning but without there being an equivalent AD account.  (Contrary
> > to my original post, I'm thinking that I must have restarted the
> > server since the switchover without losing Admin rights.)
>
> > When I could not login this morning, the Apache error_log showed the
> > following - no references to any other Apache logs.
> > error_log:WARNING:root:Active Directory: Failed login for user master
>
> > I then added master to our AD and that error no longer appears, but I
> > can only log in as a normal user now.
>
> > Are there other logs I should be running with in general?  If so then
> > how do I enable them please?
>
> > UPDATE - I've just found the following in the Admin Guide but not
> > tried it.  Is this what I need?
>
> > Creating a Super User¶
>
> > It is possible to create a new super user account without using the
> > website. This can be important if the main super user account is for
> > whatever reason disabled or if the login information is lost.
> > To create a new super user account, run:
> > $ rb-site manage /path/to/site createsuperuser
>
> > This will prompt for the username and password of the account. You
> > must specify a user that doesn’t already exist in the database. Once
> > this is finished, you should be able to log in under the new account
> > and fix any problems you have.
>
> > On Mar 5, 10:36 am, Christian Hammond <chip...@chipx86.com> wrote:
> > > Hi James,
>
> > > Was the username you used also an account on the Active Directory server?
>
> > > Does anything appear in the log files? (Assuming logging was turned on
> > > before this happened).
>
> > > Christian
>
> > > --
> > > Christian Hammond - chip...@chipx86.com
> > > Review Board -http://www.reviewboard.org
> > > VMware, Inc. -http://www.vmware.com
>
> > > On Fri, Mar 5, 2010 at 2:30 AM, James McDougall <
> > jamesmcdoug...@gmail.com>wrote:
>
> > > > Bottom line is that I no longer appear to have an administrative
> > > > account and I am looking for a way to get myself back in again.
>
> > > > Sequence that got me to this was as follows.
> > > > - I set up accounts using the local user account system - end-user
> > > > accounts, a master admin account and a Submit-As account for post
> > > > review
> > > > - I then switched over to use Active Directory thinking the admin
> > > > account would be preserved.
> > > > - I could still use the admin account _UNTIL_ I restarted the httpd
> > > > server.
>
> > > > Since then, having created the equivalent AD account, I have only been
> > > > able to login as a normal user.
>
> > > > Is there any way of patching admin privileges in through MySQL or am I
> > > > hosed?
>
> > > > Thanks for any help!
>
> > > > James
>
> > > > --
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