Hi Eric,

Can you tell me a bit more about how you installed it? Is this an install
through easy_install? What version are you using?

Having a copy of your Apache config files would also help.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com


On Thu, Sep 2, 2010 at 5:52 PM, Eric Johnson
<ericjohn...@alumni.brown.edu>wrote:

> As far as I can tell, I have all the dependencies installed, except
> I'm getting this error (error modified to exclude actual server
> names):
>
> mod_python (pid=431, interpreter='reviewboard_foo_example_com',
> phase='PythonHandler', handler='django.core.handlers.modpython'):
> Application error
> ServerName: 'foo.example.com'
> DocumentRoot: '/var/www/foo.example.com/htdocs'
> URI: '/subject/'
> Location: '/subject/'
> Directory: None
> Filename: '/var/www/foo.example.com/htdocs/subject'
> PathInfo: '/'
> Traceback (most recent call last):
>  File "/usr/lib64/python2.6/site-packages/mod_python/importer.py",
> line 1537, in HandlerDispatch\n    default=default_handler, arg=req,
> silent=hlist.silent)
>  File "/usr/lib64/python2.6/site-packages/mod_python/importer.py",
> line 1229, in _process_target\n    result = _execute_target(config,
> req, object, arg)
>  File "/usr/lib64/python2.6/site-packages/mod_python/importer.py",
> line 1128, in _execute_target\n    result = object(arg)
>  File "/usr/lib64/python2.6/site-packages/django/core/handlers/
> modpython.py", line 228, in handler\n    return ModPythonHandler()
> (req)
>  File "/usr/lib64/python2.6/site-packages/django/core/handlers/
> modpython.py", line 191, in __call__\n    self.load_middleware()
>  File "/usr/lib64/python2.6/site-packages/django/core/handlers/
> base.py", line 42, in load_middleware\n    raise
> exceptions.ImproperlyConfigured, 'Error importing middleware %s: "%s"'
> % (mw_module, e)
> ImproperlyConfigured: Error importing middleware
> reviewboard.admin.middleware: "No module named encoders"
>
> I'm stumped.  From the reviewboard code, it looks like the only
> "encoders" used comes from djblets, and that's in my site-packages
> folder.
>
> What can I do to diagnose this problem further, or fix it?
>
> Any help appreciated.
>
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