We've seen people run into this sort of error with proxy servers. Regardless
of your client-side proxy server configuration (say, in your Internet
settings, on Windows), it may still use the proxy server on post-review.

The error output looks very much like it came from a proxy server, meaning
that the request is going out to the proxy, and the proxy can't find the
domain. You'll need to blacklist it. I don't recall if it will at all
respect this black list with Python running on Windows. If it's Linux, then
you want to be sure your http_proxy environment variable isn't set.

This has come up a couple of times, and it's clear we need a setting in
post-review itself to just override the proxy configuration.

If you search on this mailing list, you'll probably find a couple other
solutions.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com


On Fri, Jun 10, 2011 at 3:55 PM, ptrchen <ptrc...@gmail.com> wrote:

> Sorry for not listing all the output, but company policy prohibits me
> from doing that.
>
> Yes, the error lists the hostname and FQDN
>
> Also, we do give it the FQDN following the --server option
>
> On Jun 10, 2:56 pm, Tucker <j...@gmail.com> wrote:
> > Does the error actually only list the hostname and not the fully
> > qualified name?  If so, that may be part of your problem (throwing out
> > guesses).  Have you tried using the fully qualified name?
> >
> >
> >
> > On Fri, Jun 10, 2011 at 11:22 AM, ptrchen <ptrc...@gmail.com> wrote:
> > > Hi Tucker,
> >
> > > Thanks for the reply.
> >
> > > I ran "nslookup <server_name>" from both <server_name> (XP server) and
> > > from a sparc-solaris2.10 machine.
> >
> > > Both return
> >
> > > Name:   <server_name>.<domain>
> > > Address: <ip_address>
> >
> > > On Jun 10, 11:15 am, Tucker <j...@gmail.com> wrote:
> > >> You appear to have a DNS problem:
> >
> > >> "Unable to determine IP address from host name for <server_name>."
> >
> > >> What does "nslookup <server_name>" say?
> >
> > >> On Thu, Jun 9, 2011 at 7:12 PM, ptrchen <ptrc...@gmail.com> wrote:
> > >> > Hi,
> >
> > >> > We've been trying to run post-review but have been running into a
> > >> > "requested URL could not be retrieved" error
> >
> > >> > We're running:
> >
> > >> > ReviewBoard 1.5.5 on Windows XP
> > >> > Python 2.5.x
> > >> > Apache 2.2.x
> >
> > >> > Subversion 1.6.16, running on a sparc-solaris2.10
> >
> > >> > Here is the output after adding the --debug option:
> >
> > >> >
> --------------------------------------------------------------------------------------------------------------------------------------
> > >> > post-review --server=<server_name>/<rb_site> --username=**** --
> > >> > password=******** --revision-range=8325 --debug
> > >> >>>> RBTools 0.3.2
> > >> >>>> Home = C:\Documents and Settings\****\Application Data
> > >> >>>> svn info
> > >> >>>> diff --version
> > >> >>>> repository info: Path: <svn-server>/<ParentPath>/<RepoName>, Base
> pa
> > >> > th: /trunk, Supports changesets: False
> > >> >>>> HTTP GETting api/
> > >> >>>> Got HTTP error: 503: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01
> Transition
> > >> > al//EN" "http://www.w3.org/TR/html4/loose.dtd";>
> > >> > <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html;
> > >> > charset=iso-8859
> > >> > -1">
> > >> > <TITLE>ERROR: The requested URL could not be retrieved</TITLE>
> > >> > <STYLE type="text/css"><!--BODY{background-color:#ffffff;font-
> > >> > family:verdana,san
> > >> > s-serif}PRE{font-family:sans-serif}--></STYLE>
> > >> > </HEAD><BODY>
> > >> > <H2>The requested URL could not be retrieved</H2>
> > >> > <HR noshade size="1px">
> > >> > <P>
> > >> > While trying to retrieve the URL:
> > >> > <A
> HREF="<server_name>/<rb_site>/api/"><server_name>/<rb_site>/api/</
> > >> > A>
> > >> > <P>
> > >> > The following error was encountered:
> > >> > <BLOCKQUOTE>
> > >> > Unable to determine IP address from host name for
> > >> > <I><server_name></I>
> > >> > </BLOCKQUOTE>
> >
> > >> > <P>
> > >> > The dnsserver returned:
> > >> > <BLOCKQUOTE>
> > >> > Name Error: The domain name does not exist.
> > >> > </BLOCKQUOTE>
> >
> > >> > <P>
> > >> > This means that:
> > >> > <PRE>
> > >> > The cache was not able to resolve the hostname presented in the URL.
> > >> > Check if the address is correct.
> > >> >
> --------------------------------------------------------------------------------------------------------------------------------------
> >
> > >> > Thanks!
> >
> > >> > --
> > >> > Want to help the Review Board project? Donate today athttp://
> www.reviewboard.org/donate/
> > >> > Happy user? Let us know athttp://www.reviewboard.org/users/
> > >> > -~----------~----~----~----~------~----~------~--~---
> > >> > To unsubscribe from this group, send email to
> reviewboard+unsubscr...@googlegroups.com
> > >> > For more options, visit this group athttp://
> groups.google.com/group/reviewboard?hl=en
> >
> > >> --
> >
> > >> --tucker
> >
> > > --
> > > Want to help the Review Board project? Donate today athttp://
> www.reviewboard.org/donate/
> > > Happy user? Let us know athttp://www.reviewboard.org/users/
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> > > To unsubscribe from this group, send email to
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> > > For more options, visit this group athttp://
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> >
> > --
> >
> > --tucker
>
> --
> Want to help the Review Board project? Donate today at
> http://www.reviewboard.org/donate/
> Happy user? Let us know at http://www.reviewboard.org/users/
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>

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