We've seen people run into this sort of error with proxy servers. Regardless of your client-side proxy server configuration (say, in your Internet settings, on Windows), it may still use the proxy server on post-review.
The error output looks very much like it came from a proxy server, meaning that the request is going out to the proxy, and the proxy can't find the domain. You'll need to blacklist it. I don't recall if it will at all respect this black list with Python running on Windows. If it's Linux, then you want to be sure your http_proxy environment variable isn't set. This has come up a couple of times, and it's clear we need a setting in post-review itself to just override the proxy configuration. If you search on this mailing list, you'll probably find a couple other solutions. Christian -- Christian Hammond - [email protected] Review Board - http://www.reviewboard.org VMware, Inc. - http://www.vmware.com On Fri, Jun 10, 2011 at 3:55 PM, ptrchen <[email protected]> wrote: > Sorry for not listing all the output, but company policy prohibits me > from doing that. > > Yes, the error lists the hostname and FQDN > > Also, we do give it the FQDN following the --server option > > On Jun 10, 2:56 pm, Tucker <[email protected]> wrote: > > Does the error actually only list the hostname and not the fully > > qualified name? If so, that may be part of your problem (throwing out > > guesses). Have you tried using the fully qualified name? > > > > > > > > On Fri, Jun 10, 2011 at 11:22 AM, ptrchen <[email protected]> wrote: > > > Hi Tucker, > > > > > Thanks for the reply. > > > > > I ran "nslookup <server_name>" from both <server_name> (XP server) and > > > from a sparc-solaris2.10 machine. > > > > > Both return > > > > > Name: <server_name>.<domain> > > > Address: <ip_address> > > > > > On Jun 10, 11:15 am, Tucker <[email protected]> wrote: > > >> You appear to have a DNS problem: > > > > >> "Unable to determine IP address from host name for <server_name>." > > > > >> What does "nslookup <server_name>" say? > > > > >> On Thu, Jun 9, 2011 at 7:12 PM, ptrchen <[email protected]> wrote: > > >> > Hi, > > > > >> > We've been trying to run post-review but have been running into a > > >> > "requested URL could not be retrieved" error > > > > >> > We're running: > > > > >> > ReviewBoard 1.5.5 on Windows XP > > >> > Python 2.5.x > > >> > Apache 2.2.x > > > > >> > Subversion 1.6.16, running on a sparc-solaris2.10 > > > > >> > Here is the output after adding the --debug option: > > > > >> > > -------------------------------------------------------------------------------------------------------------------------------------- > > >> > post-review --server=<server_name>/<rb_site> --username=**** -- > > >> > password=******** --revision-range=8325 --debug > > >> >>>> RBTools 0.3.2 > > >> >>>> Home = C:\Documents and Settings\****\Application Data > > >> >>>> svn info > > >> >>>> diff --version > > >> >>>> repository info: Path: <svn-server>/<ParentPath>/<RepoName>, Base > pa > > >> > th: /trunk, Supports changesets: False > > >> >>>> HTTP GETting api/ > > >> >>>> Got HTTP error: 503: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 > Transition > > >> > al//EN" "http://www.w3.org/TR/html4/loose.dtd";> > > >> > <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; > > >> > charset=iso-8859 > > >> > -1"> > > >> > <TITLE>ERROR: The requested URL could not be retrieved</TITLE> > > >> > <STYLE type="text/css"><!--BODY{background-color:#ffffff;font- > > >> > family:verdana,san > > >> > s-serif}PRE{font-family:sans-serif}--></STYLE> > > >> > </HEAD><BODY> > > >> > <H2>The requested URL could not be retrieved</H2> > > >> > <HR noshade size="1px"> > > >> > <P> > > >> > While trying to retrieve the URL: > > >> > <A > HREF="<server_name>/<rb_site>/api/"><server_name>/<rb_site>/api/</ > > >> > A> > > >> > <P> > > >> > The following error was encountered: > > >> > <BLOCKQUOTE> > > >> > Unable to determine IP address from host name for > > >> > <I><server_name></I> > > >> > </BLOCKQUOTE> > > > > >> > <P> > > >> > The dnsserver returned: > > >> > <BLOCKQUOTE> > > >> > Name Error: The domain name does not exist. > > >> > </BLOCKQUOTE> > > > > >> > <P> > > >> > This means that: > > >> > <PRE> > > >> > The cache was not able to resolve the hostname presented in the URL. > > >> > Check if the address is correct. > > >> > > -------------------------------------------------------------------------------------------------------------------------------------- > > > > >> > Thanks! > > > > >> > -- > > >> > Want to help the Review Board project? Donate today athttp:// > www.reviewboard.org/donate/ > > >> > Happy user? Let us know athttp://www.reviewboard.org/users/ > > >> > -~----------~----~----~----~------~----~------~--~--- > > >> > To unsubscribe from this group, send email to > [email protected] > > >> > For more options, visit this group athttp:// > groups.google.com/group/reviewboard?hl=en > > > > >> -- > > > > >> --tucker > > > > > -- > > > Want to help the Review Board project? Donate today athttp:// > www.reviewboard.org/donate/ > > > Happy user? Let us know athttp://www.reviewboard.org/users/ > > > -~----------~----~----~----~------~----~------~--~--- > > > To unsubscribe from this group, send email to > [email protected] > > > For more options, visit this group athttp:// > groups.google.com/group/reviewboard?hl=en > > > > -- > > > > --tucker > > -- > Want to help the Review Board project? Donate today at > http://www.reviewboard.org/donate/ > Happy user? Let us know at http://www.reviewboard.org/users/ > -~----------~----~----~----~------~----~------~--~--- > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/reviewboard?hl=en > -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~----------~----~----~----~------~----~------~--~--- To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
