At this point, I believe we’ve covered every scenario we’ve seen that can cause this problem. I don’t have any more answers for you. Double-check every part of that configuration, because something is not as it should be. Also, make sure all file permissions are set so Apache can read the files.
Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On August 11, 2014 at 1:42:25 PM, arjun (arjun.ch...@gmail.com) wrote: Hi Chris I verified the site_static_root path and it contains admin, djblets ,ext lib and rb Thanks Arjun On Mon, Aug 11, 2014 at 12:46 PM, Christian Hammond <christ...@beanbaginc.com> wrote: Can you verify the paths? Having the “reviews.example.com” makes it difficult for us to verify anything ourselves. By the way, you listed the SECRET_KEY below in the settings_local.py file. After this is all working, you will need to change that and reset all passwords. That key should never be shared. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On August 11, 2014 at 12:44:26 PM, arjun (arjun.ch...@gmail.com) wrote: rb-site manage /var/www/reviews.example.com/ list-siteconfig | grep static "staticfiles": { "LOCATION": "staticfiles-filehashes", "site_static_url": "/reviews/static/", "site_static_root": "/var/www/reviews.example.com/htdocs/static", On Mon, Aug 11, 2014 at 12:40 PM, Christian Hammond <christ...@beanbaginc.com> wrote: Okay. That looks fine. Can you run: $ rb-site manage /path/to/site list-siteconfig | grep static Verify that the site_static_root entry has the exact same site directory as where the site is now, and show the output. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On August 11, 2014 at 12:38:49 PM, arjun (arjun.ch...@gmail.com) wrote: Hi Christian Here are the lists ls /var/www/reviews.example.com/ conf/ data/ htdocs/ logs/ tmp/ ls /var/www/reviews.example.com/htdocs/static/ admin djblets ext lib rb ls /var/www/reviews.example.com/htdocs/static/rb/images/ admin favicon.3161c840d49e.ico gold_box_top_bg.png logo.cc81d3ae01b2.png shipit_bg.a368d65cde1a.png apple-home-icon.edc4d9406622.svg favicon.362903dee64c.png header_bg.035aafc0d7fd.png logo.png shipit_bg.png apple-home-icon.fd8758a2ebe3.png favicon.ico header_bg.png mimetypes sort_asc_primary.4f626bb2b321.png apple-home-icon.png favicon_notify.43aac64f3b61.ico icons.2eed2f830119.png resize-grip.b822a7e06419.png sort_asc_primary.png apple-home-icon.svg favicon_notify.521b526b6940.png ic...@2x.76271275352d.png resize-grip.png sort_desc_primary.5f8681cb25cc.png blank.93e65182fe45.gif favicon_notify.ico ic...@2x.png review_box_bottom_bg.76c4a1ca2edb.png sort_desc_primary.png blank.gif favicon_notify.png icons.8db3fc4b523c.svg review_box_bottom_bg.png spinner.73e57937304d.gif box_bottom_bg.62df21d4a671.png favicon.png icons.png review_box_top_bg.6167f99a9b94.png spinner.gif box_bottom_bg.png fish-trophy.9fa984f46974.png icons.svg review_box_top_bg.png title_box_top_bg.e6ef809b528f.png box_top_bg.eea86c350dcf.png fish-trophy.png important.5e4ebe0a938f.png review_request_box_bottom_bg.e6485313ac61.png title_box_top_bg.png box_top_bg.png gold_box_bottom_bg.15e0b1ead519.png important.png review_request_box_bottom_bg.png trophy.ff1f6561f694.png delete.91de4831d9c6.svg gold_box_bottom_bg.png l...@2x.4e25cc3cacef.png review_request_box_top_bg.ab6f3b1072c9.png trophy.png delete.svg gold_box_top_bg.33df1a7c2e1b.png l...@2x.png review_request_box_top_bg.png Thanks On Mon, Aug 11, 2014 at 12:28 PM, Christian Hammond <christ...@beanbaginc.com> wrote: Can you show me a directory listing (using ls -l) of both $sitedir/htdocs/static/ and $sitedir/htdocs/static/rb/images/ ? Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On August 11, 2014 at 12:27:59 PM, Arjun A.M. (arjun.ch...@gmail.com) wrote: Hi David and Christian I did restart my apache and also I dont have production defined. Here is my log information again and also settings_local.py ==> error.log <== [Mon Aug 11 19:24:05 2014] [error] ERROR:root:Exception thrown for user AnonymousUser at http://reviews.example.com/r/ [Mon Aug 11 19:24:05 2014] [error] [Mon Aug 11 19:24:05 2014] [error] The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. [Mon Aug 11 19:24:05 2014] [error] Traceback (most recent call last): [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/core/handlers/base.py", line 112, in get_response [Mon Aug 11 19:24:05 2014] [error] response = wrapped_callback(request, *callback_args, **callback_kwargs) [Mon Aug 11 19:24:05 2014] [error] File "/etc/djblets/reviewboard/reviewboard/accounts/decorators.py", line 23, in _check [Mon Aug 11 19:24:05 2014] [error] return view_func(*args, **kwargs) [Mon Aug 11 19:24:05 2014] [error] File "/etc/djblets/reviewboard/reviewboard/site/decorators.py", line 35, in _check [Mon Aug 11 19:24:05 2014] [error] return view_func(request, local_site=local_site, *args, **kwargs) [Mon Aug 11 19:24:05 2014] [error] File "/etc/djblets/reviewboard/reviewboard/datagrids/views.py", line 38, in all_review_requests [Mon Aug 11 19:24:05 2014] [error] return datagrid.render_to_response(template_name) [Mon Aug 11 19:24:05 2014] [error] File "/etc/djblets/djblets/datagrid/grids.py", line 1042, in render_to_response [Mon Aug 11 19:24:05 2014] [error] return render_to_response(template_name, Context(context)) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/shortcuts/__init__.py", line 29, in render_to_response [Mon Aug 11 19:24:05 2014] [error] return HttpResponse(loader.render_to_string(*args, **kwargs), **httpresponse_kwargs) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader.py", line 164, in render_to_string [Mon Aug 11 19:24:05 2014] [error] return t.render(Context(dictionary)) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 140, in render [Mon Aug 11 19:24:05 2014] [error] return self._render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Mon Aug 11 19:24:05 2014] [error] return self.nodelist.render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Mon Aug 11 19:24:05 2014] [error] bit = self.render_node(node, context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Mon Aug 11 19:24:05 2014] [error] return node.render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader_tags.py", line 123, in render [Mon Aug 11 19:24:05 2014] [error] return compiled_parent._render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Mon Aug 11 19:24:05 2014] [error] return self.nodelist.render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Mon Aug 11 19:24:05 2014] [error] bit = self.render_node(node, context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Mon Aug 11 19:24:05 2014] [error] return node.render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader_tags.py", line 123, in render [Mon Aug 11 19:24:05 2014] [error] return compiled_parent._render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Mon Aug 11 19:24:05 2014] [error] return self.nodelist.render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Mon Aug 11 19:24:05 2014] [error] bit = self.render_node(node, context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Mon Aug 11 19:24:05 2014] [error] return node.render(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/templatetags/static.py", line 106, in render [Mon Aug 11 19:24:05 2014] [error] url = self.url(context) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/templatetags/staticfiles.py", line 12, in url [Mon Aug 11 19:24:05 2014] [error] return staticfiles_storage.url(path) [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 139, in url [Mon Aug 11 19:24:05 2014] [error] hashed_name = self.hashed_name(clean_name).replace('\\\\', '/') [Mon Aug 11 19:24:05 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 96, in hashed_name [Mon Aug 11 19:24:05 2014] [error] (clean_name, self)) [Mon Aug 11 19:24:05 2014] [error] ValueError: The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. ==> other_vhosts_access.log <== reviews.example.com:80 127.0.0.1 - - [11/Aug/2014:19:24:04 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" Settings file :- # Site-specific configuration settings for Review Board # Definitions of these settings can be found at # http://docs.djangoproject.com/en/dev/ref/settings/ # Database configuration DATABASES = { 'default': { 'ENGINE': 'django.db.backends.sqlite3', 'NAME': '/var/www/reviews.example.com/data/reviewboard.db', }, } # Unique secret key. Don't share this with anybody. SECRET_KEY = '%_p!q0ii^0#0346ef=2je#lh&0g6_mba7u8s^&&_(55svo4efu' # Cache backend settings. CACHES = { 'default': { 'BACKEND': 'django.core.cache.backends.memcached.MemcachedCache', 'LOCATION': 'localhost:11211', }, } # Extra site information. SITE_ID = 1 SITE_ROOT = '/reviews/' FORCE_SCRIPT_NAME = '' DEBUG = False ALLOWED_HOSTS = ['example.com'] ~ ~ ~ ~ On Monday, 11 August 2014 12:12:05 UTC-7, Christian Hammond wrote: Did you restart Apache after changing it back to False? Christian -- Christian Hammond - chri...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On August 11, 2014 at 12:04:12 PM, Arjun A.M. (arjun...@gmail.com) wrote: Hi Daid If I set it back to false its the same log as I provided first Thanks Arjun On Monday, 11 August 2014 12:02:43 UTC-7, David Trowbridge wrote: OK, that's the problem (or at least, is getting in the way of the real problem). DEBUG is meant *only* for developer installs, and not production deployments. Set that back to False. -David On Mon, Aug 11, 2014 at 10:22 AM, Arjun A.M. <arjun...@gmail.com> wrote: Here is the log after I set Debug as true /var/log/apache2# tail -f * ==> access.log <== ==> access.log.1 <== 127.0.0.1 - - [02/Aug/2014:14:14:30 -0700] "GET / HTTP/1.1" 200 485 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:14:30 -0700] "GET /favicon.ico HTTP/1.1" 404 499 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:14:30 -0700] "GET /favicon.ico HTTP/1.1" 404 499 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:14:40 -0700] "GET / HTTP/1.1" 304 211 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:17:43 -0700] "GET / HTTP/1.1" 304 211 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:26:30 -0700] "GET / HTTP/1.1" 200 485 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:26:30 -0700] "GET /favicon.ico HTTP/1.1" 404 499 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [02/Aug/2014:14:26:31 -0700] "GET /favicon.ico HTTP/1.1" 404 499 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" 127.0.0.1 - - [04/Aug/2014:09:40:05 -0700] "GET / HTTP/1.1" 304 211 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" ==> error.log <== [Mon Aug 11 17:17:50 2014] [error] return node.render(context) [Mon Aug 11 17:17:50 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/templatetags/static.py", line 106, in render [Mon Aug 11 17:17:50 2014] [error] url = self.url(context) [Mon Aug 11 17:17:50 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/templatetags/staticfiles.py", line 12, in url [Mon Aug 11 17:17:50 2014] [error] return staticfiles_storage.url(path) [Mon Aug 11 17:17:50 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 139, in url [Mon Aug 11 17:17:50 2014] [error] hashed_name = self.hashed_name(clean_name).replace('\\\\', '/') [Mon Aug 11 17:17:50 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 96, in hashed_name [Mon Aug 11 17:17:50 2014] [error] (clean_name, self)) [Mon Aug 11 17:17:50 2014] [error] ValueError: The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. ==> error.log.1 <== [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/templatetags/staticfiles.py", line 12, in url [Sat Aug 09 02:19:26 2014] [error] return staticfiles_storage.url(path) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 139, in url [Sat Aug 09 02:19:26 2014] [error] hashed_name = self.hashed_name(clean_name).replace('\\\\', '/') [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 96, in hashed_name [Sat Aug 09 02:19:26 2014] [error] (clean_name, self)) [Sat Aug 09 02:19:26 2014] [error] ValueError: The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. [Sun Aug 10 07:49:29 2014] [notice] SIGUSR1 received. Doing graceful restart apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1 for ServerName Error opening file for reading: Permission denied ==> other_vhosts_access.log <== reviews.example.com:80 127.0.0.1 - - [11/Aug/2014:17:17:40 +0000] "GET / HTTP/1.1" 302 389 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [11/Aug/2014:17:17:48 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" ==> other_vhosts_access.log.1 <== reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:09:31 +0000] "GET / HTTP/1.1" 302 389 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:09:31 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:09:39 +0000] "GET /reviews/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:11:06 +0000] "GET /root HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:11:18 +0000] "GET / HTTP/1.1" 302 389 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:11:18 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:15:26 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:15:29 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:18:49 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:19:25 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" ==> ssl_access.log <== ==> error.log <== [Mon Aug 11 17:21:31 2014] [error] ERROR:root:Exception thrown for user AnonymousUser at http://reviews.example.com/r/ [Mon Aug 11 17:21:31 2014] [error] [Mon Aug 11 17:21:31 2014] [error] The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. [Mon Aug 11 17:21:31 2014] [error] Traceback (most recent call last): [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/core/handlers/base.py", line 112, in get_response [Mon Aug 11 17:21:31 2014] [error] response = wrapped_callback(request, *callback_args, **callback_kwargs) [Mon Aug 11 17:21:31 2014] [error] File "/etc/djblets/reviewboard/reviewboard/accounts/decorators.py", line 23, in _check [Mon Aug 11 17:21:31 2014] [error] return view_func(*args, **kwargs) [Mon Aug 11 17:21:31 2014] [error] File "/etc/djblets/reviewboard/reviewboard/site/decorators.py", line 35, in _check [Mon Aug 11 17:21:31 2014] [error] return view_func(request, local_site=local_site, *args, **kwargs) [Mon Aug 11 17:21:31 2014] [error] File "/etc/djblets/reviewboard/reviewboard/datagrids/views.py", line 38, in all_review_requests [Mon Aug 11 17:21:31 2014] [error] return datagrid.render_to_response(template_name) [Mon Aug 11 17:21:31 2014] [error] File "/etc/djblets/djblets/datagrid/grids.py", line 1042, in render_to_response [Mon Aug 11 17:21:31 2014] [error] return render_to_response(template_name, Context(context)) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/shortcuts/__init__.py", line 29, in render_to_response [Mon Aug 11 17:21:31 2014] [error] return HttpResponse(loader.render_to_string(*args, **kwargs), **httpresponse_kwargs) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader.py", line 164, in render_to_string [Mon Aug 11 17:21:31 2014] [error] return t.render(Context(dictionary)) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 140, in render [Mon Aug 11 17:21:31 2014] [error] return self._render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Mon Aug 11 17:21:31 2014] [error] return self.nodelist.render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Mon Aug 11 17:21:31 2014] [error] bit = self.render_node(node, context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Mon Aug 11 17:21:31 2014] [error] return node.render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader_tags.py", line 123, in render [Mon Aug 11 17:21:31 2014] [error] return compiled_parent._render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Mon Aug 11 17:21:31 2014] [error] return self.nodelist.render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Mon Aug 11 17:21:31 2014] [error] bit = self.render_node(node, context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Mon Aug 11 17:21:31 2014] [error] return node.render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader_tags.py", line 123, in render [Mon Aug 11 17:21:31 2014] [error] return compiled_parent._render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Mon Aug 11 17:21:31 2014] [error] return self.nodelist.render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Mon Aug 11 17:21:31 2014] [error] bit = self.render_node(node, context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Mon Aug 11 17:21:31 2014] [error] return node.render(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/templatetags/static.py", line 106, in render [Mon Aug 11 17:21:31 2014] [error] url = self.url(context) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/templatetags/staticfiles.py", line 12, in url [Mon Aug 11 17:21:31 2014] [error] return staticfiles_storage.url(path) [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 139, in url [Mon Aug 11 17:21:31 2014] [error] hashed_name = self.hashed_name(clean_name).replace('\\\\', '/') [Mon Aug 11 17:21:31 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 96, in hashed_name [Mon Aug 11 17:21:31 2014] [error] (clean_name, self)) [Mon Aug 11 17:21:31 2014] [error] ValueError: The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. ==> other_vhosts_access.log <== reviews.example.com:80 127.0.0.1 - - [11/Aug/2014:17:21:30 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" On Friday, 8 August 2014 19:28:37 UTC-7, Arjun A.M. wrote: I get a 500 error when I try to open the reviewboard website after installation. Could someone please help me with this.Thanks in advance for the help The apache log looks like this Error opening file for reading: Permission denied Error opening file for reading: Permission denied [Fri Aug 08 19:19:09 2014] [notice] caught SIGTERM, shutting down [Fri Aug 08 19:19:10 2014] [warn] RSA server certificate CommonName (CN) `ubuntu' does NOT match server name!? [Fri Aug 08 19:19:10 2014] [warn] RSA server certificate CommonName (CN) `ubuntu' does NOT match server name!? [Fri Aug 08 19:19:10 2014] [notice] Apache/2.2.22 (Ubuntu) mod_ssl/2.2.22 OpenSSL/1.0.1 mod_wsgi/3.3 Python/2.7.3 configured -- resuming normal operations [Sat Aug 09 02:19:26 2014] [error] ERROR:root:Exception thrown for user AnonymousUser at http://reviews.example.com/r/ [Sat Aug 09 02:19:26 2014] [error] [Sat Aug 09 02:19:26 2014] [error] The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. [Sat Aug 09 02:19:26 2014] [error] Traceback (most recent call last): [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/core/handlers/base.py", line 112, in get_response [Sat Aug 09 02:19:26 2014] [error] response = wrapped_callback(request, *callback_args, **callback_kwargs) [Sat Aug 09 02:19:26 2014] [error] File "/etc/djblets/reviewboard/reviewboard/accounts/decorators.py", line 23, in _check [Sat Aug 09 02:19:26 2014] [error] return view_func(*args, **kwargs) [Sat Aug 09 02:19:26 2014] [error] File "/etc/djblets/reviewboard/reviewboard/site/decorators.py", line 35, in _check [Sat Aug 09 02:19:26 2014] [error] return view_func(request, local_site=local_site, *args, **kwargs) [Sat Aug 09 02:19:26 2014] [error] File "/etc/djblets/reviewboard/reviewboard/datagrids/views.py", line 38, in all_review_requests [Sat Aug 09 02:19:26 2014] [error] return datagrid.render_to_response(template_name) [Sat Aug 09 02:19:26 2014] [error] File "/etc/djblets/djblets/datagrid/grids.py", line 1042, in render_to_response [Sat Aug 09 02:19:26 2014] [error] return render_to_response(template_name, Context(context)) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/shortcuts/__init__.py", line 29, in render_to_response [Sat Aug 09 02:19:26 2014] [error] return HttpResponse(loader.render_to_string(*args, **kwargs), **httpresponse_kwargs) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader.py", line 164, in render_to_string [Sat Aug 09 02:19:26 2014] [error] return t.render(Context(dictionary)) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 140, in render [Sat Aug 09 02:19:26 2014] [error] return self._render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Sat Aug 09 02:19:26 2014] [error] return self.nodelist.render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Sat Aug 09 02:19:26 2014] [error] bit = self.render_node(node, context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Sat Aug 09 02:19:26 2014] [error] return node.render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader_tags.py", line 123, in render [Sat Aug 09 02:19:26 2014] [error] return compiled_parent._render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Sat Aug 09 02:19:26 2014] [error] return self.nodelist.render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Sat Aug 09 02:19:26 2014] [error] bit = self.render_node(node, context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Sat Aug 09 02:19:26 2014] [error] return node.render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/loader_tags.py", line 123, in render [Sat Aug 09 02:19:26 2014] [error] return compiled_parent._render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 134, in _render [Sat Aug 09 02:19:26 2014] [error] return self.nodelist.render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 840, in render [Sat Aug 09 02:19:26 2014] [error] bit = self.render_node(node, context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/template/base.py", line 854, in render_node [Sat Aug 09 02:19:26 2014] [error] return node.render(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/templatetags/static.py", line 106, in render [Sat Aug 09 02:19:26 2014] [error] url = self.url(context) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/templatetags/staticfiles.py", line 12, in url [Sat Aug 09 02:19:26 2014] [error] return staticfiles_storage.url(path) [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 139, in url [Sat Aug 09 02:19:26 2014] [error] hashed_name = self.hashed_name(clean_name).replace('\\\\', '/') [Sat Aug 09 02:19:26 2014] [error] File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/staticfiles/storage.py", line 96, in hashed_name [Sat Aug 09 02:19:26 2014] [error] (clean_name, self)) [Sat Aug 09 02:19:26 2014] [error] ValueError: The file 'rb/images/favicon_notify.ico' could not be found with <pipeline.storage.PipelineCachedStorage object at 0xa6b2328c>. ==> other_vhosts_access.log <== reviews.example.com:80 127.0.0.1 - - [09/Aug/2014:02:19:25 +0000] "GET /r/ HTTP/1.1" 500 558 "-" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0" -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.