Hi,

We've seen a number of cases where RB does not send an email if the text 
entered into the description field contains characters outside of ASCII 
range. For example, it happens a character U+2019, 'right single quotation 
mark' is substituted by some editors instead of plain apostrophe. RB 
displays such requests normally, but fails to send an email notification. 
In the server log, the following stacktrace is printed:

Traceback (most recent call last):
  File 
"/usr/lib/python2.6/site-packages/ReviewBoard-2.0.19-py2.6.egg/reviewboard/notifications/email.py",
 
line 632, in send_review_mail
    message.send()
  File 
"/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/message.py",
 
line 276, in send
    return self.get_connection(fail_silently).send_messages([self])
  File 
"/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/backends/smtp.py",
 
line 94, in send_messages
    sent = self._send(message)
  File 
"/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/backends/smtp.py",
 
line 110, in _send
    self.connection.sendmail(from_email, recipients, message.as_bytes())
  File 
"/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/message.py",
 
line 138, in as_string
    return fp.getvalue()
  File "/usr/lib64/python2.6/StringIO.py", line 270, in getvalue
    self.buf += ''.join(self.buflist)
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 748: 
ordinal not in range(128)

(0xe2 is the first byte in the UTF-8 sequence for that U+2019 character: 
0xe2 0x80 0x99). Why is RB trying to decode the text as ASCII?

Regards,
Alexey.

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