I will create an diff with error and post here. But still, if I remove the 
non-ASCII characters the error never occurs.

On Thursday, January 26, 2017 at 7:21:55 PM UTC-2, Christian Hammond wrote:
>
> I think we'll need a copy of the diff in order to diagnose this, 
> unfortunately.
>
> Christian
>
> -- 
> Christian Hammond
> President/CEO of Beanbag <https://www.beanbaginc.com/>
> Makers of Review Board <https://www.reviewboard.org/>
>
> On Thu, Jan 26, 2017 at 4:19 AM, Rodolfo Gomes Dias <[email protected] 
> <javascript:>> wrote:
>
>> Thanks for your help.
>>
>> But, the error is still happening, it just moved to another place.
>>
>> Here is the log:
>>
>> 2017-01-26 10:11:44,559 - ERROR -  - Unable to update new review request 
>> from commit ID 303885e3c0b10c255a9c2d8428c6b624150175b7: 'ascii' codec 
>> can't decode byte 0xc7 in position 1362: ordinal not in range(128)
>> Traceback (most recent call last):
>>   File 
>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\reviews\managers.py",
>>  
>> line 157, in create
>>     draft.update_from_commit_id(commit_id)
>>   File 
>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\reviews\models\base_review_request_details.py",
>>  
>> line 221, in update_from_commit_id
>>     self.update_from_committed_change(commit_id)
>>   File 
>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\reviews\models\base_review_request_details.py",
>>  
>> line 278, in update_from_committed_change
>>     diff_file_contents=commit.diff.encode('utf-8'),
>> UnicodeDecodeError: 'ascii' codec can't decode byte 0xc7 in position 
>> 1362: ordinal not in range(128)
>>
>>
>>
>>
>> On Tuesday, January 24, 2017 at 7:20:17 PM UTC-2, Christian Hammond wrote:
>>>
>>> Hi,
>>>
>>> We have a fix coming for this in 2.5.8, which will be this week. Bitnami 
>>> should follow. If you feel comfortable applying patches by hand, you can 
>>> try the attached patch (must apply in C:\Bitnami\reviewboard-2.5.7-
>>> 2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.
>>> 7-py2.7.egg).
>>>
>>> Christian
>>>
>>>
>>> -- 
>>> Christian Hammond
>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>> Makers of Review Board <https://www.reviewboard.org/>
>>>
>>> On Tue, Jan 24, 2017 at 11:57 AM, Rodolfo Gomes Dias <
>>> [email protected]> wrote:
>>>
>>>> I have removed all non-ascii characters in my files and the diff is 
>>>> correctly working. Any advice about what should I do now???
>>>>
>>>>
>>>> On Tuesday, January 24, 2017 at 8:46:30 AM UTC-2, Rodolfo Gomes Dias 
>>>> wrote:
>>>>>
>>>>> Here it is the Review Board log right after my 'new review' error.
>>>>> The error is described in line 2. But in my opinion it is software 
>>>>> flaw, the code I am trying to review was used in a lot of tools without 
>>>>> any 
>>>>> error.
>>>>> Can you help me to find out what exactly is the error? What I need to 
>>>>> do in my files to correctly use them with Review Board?
>>>>>
>>>>> Thanks.
>>>>>
>>>>>
>>>>>
>>>>> 2017-01-24 08:40:53,651 - INFO -  - Reloading logging settings
>>>>> *2017-01-24 08:41:50,977 - ERROR -  - Unable to update new review 
>>>>> request from commit ID cf431a4ee982169a36832b60670a126dac67d764: 'ascii' 
>>>>> codec can't decode byte 0xc7 in position 472318: ordinal not in 
>>>>> range(128)*
>>>>> Traceback (most recent call last):
>>>>>   File 
>>>>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\reviews\managers.py",
>>>>>  
>>>>> line 157, in create
>>>>>     draft.update_from_commit_id(commit_id)
>>>>>   File 
>>>>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\reviews\models\base_review_request_details.py",
>>>>>  
>>>>> line 221, in update_from_commit_id
>>>>>     self.update_from_committed_change(commit_id)
>>>>>   File 
>>>>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\reviews\models\base_review_request_details.py",
>>>>>  
>>>>> line 265, in update_from_committed_change
>>>>>     commit = self.repository.get_change(commit_id)
>>>>>   File 
>>>>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\scmtools\models.py",
>>>>>  
>>>>> line 450, in get_change
>>>>>     return hosting_service.get_change(self, revision)
>>>>>   File 
>>>>> "C:\Bitnami\reviewboard-2.5.7-2\apps\reviewboard\htdocs\Lib\site-packages\ReviewBoard-2.5.7-py2.7.egg\reviewboard\hostingsvcs\bitbucket.py",
>>>>>  
>>>>> line 333, in get_change
>>>>>     if not diff.endswith('\n'):
>>>>> UnicodeDecodeError: 'ascii' codec can't decode byte 0xc7 in position 
>>>>> 472318: ordinal not in range(128)
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Tuesday, January 24, 2017 at 8:33:24 AM UTC-2, Rodolfo Gomes Dias 
>>>>> wrote:
>>>>>>
>>>>>> I am using Review Board 2.5.7 installed as a Bitname Stack.
>>>>>>
>>>>>> There are no errors related to the issue in apache error.log.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Monday, January 23, 2017 at 7:06:32 PM UTC-2, David Trowbridge 
>>>>>> wrote:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> A couple questions:
>>>>>>>
>>>>>>> - What version control system/hosting service is this repository 
>>>>>>> using?
>>>>>>> - Can you go through this process and then look in the Review Board 
>>>>>>> and apache logs to see if there are any errors?
>>>>>>>
>>>>>>> -David
>>>>>>>
>>>>>>> On Mon, Jan 23, 2017 at 1:04 PM Rodolfo Gomes Dias <
>>>>>>> [email protected]> wrote:
>>>>>>>
>>>>>>>> In some situations when I create a new review its content is empty 
>>>>>>>> as no change has been made on the commit. I have recently installed 
>>>>>>>> Review 
>>>>>>>> Board in another computer running as my server. And right now I am 
>>>>>>>> performing some tests on my own computer to decide whether the tool is 
>>>>>>>> worth or not.
>>>>>>>>
>>>>>>>> Here are the steps:
>>>>>>>>
>>>>>>>> 1. Commit of files in mybranch using SourceTree;
>>>>>>>> 2. On the browser *Dashboard *> *New Review Request > Create from 
>>>>>>>> an existing commit on*. Select mybranch and choose the commit from 
>>>>>>>> the last step;
>>>>>>>> 3. At this point the message *Loading... *is exhibited for some 
>>>>>>>> seconds
>>>>>>>> 4. When the review configuration appears, the screen with Summary, 
>>>>>>>> Description, Testing Done, etc, it appears as no diff was found on the 
>>>>>>>> selected commit. There isn't  a tab called Diff, and the files doesn't 
>>>>>>>> appear on the bottom of the page.
>>>>>>>>
>>>>>>>> I have tried a lot of different commits, using few files, a lot of 
>>>>>>>> files. I have tested different file encondings. But I haven't found a 
>>>>>>>> pattern yet. 
>>>>>>>>
>>>>>>>> I tried to reproduce the error changing the content of files, 
>>>>>>>> commiting only small changes in files already commited, and in some 
>>>>>>>> situations the error happened and on others no.
>>>>>>>>
>>>>>>>> Is it a bug? Some wrong configuration on my server? A feature! Any 
>>>>>>>> help would be great.
>>>>>>>>
>>>>>>>> Thanks.
>>>>>>>>
>>>>>>>> -- 
>>>>>>>> Supercharge your Review Board with Power Pack: 
>>>>>>>> https://www.reviewboard.org/powerpack/
>>>>>>>> Want us to host Review Board for you? Check out RBCommons: 
>>>>>>>> https://rbcommons.com/
>>>>>>>> Happy user? Let us know! https://www.reviewboard.org/users/
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>>>>>>>>
>>>>>>> -- 
>>>> Supercharge your Review Board with Power Pack: 
>>>> https://www.reviewboard.org/powerpack/
>>>> Want us to host Review Board for you? Check out RBCommons: 
>>>> https://rbcommons.com/
>>>> Happy user? Let us know! https://www.reviewboard.org/users/
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>>>>
>>>
>>>
>

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