If you figure out the problem, let me know. I'm curious what may be causing
it.

Christian

-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

On Tue, Apr 25, 2017 at 11:44 PM, Antonio Soldo <[email protected]>
wrote:

> Great, thanks for fast reply.
>
> I checked with our sys admins and they have been informed about this issue
> and will try to correct it, asap.
>
> Regarding your question, we checked that user in question has both mail
> addresses same in mailing group and ReviewBoard.
>
> So this question is strictly our internal problem which we have to improve.
>
>
> On Wednesday, April 26, 2017 at 7:23:22 AM UTC+2, Christian Hammond wrote:
>>
>> Hi Antonio,
>>
>> Most mailing list software should handle deduplication of messages. If it
>> sees an e-mail going out to a mailing list and a member of that list is
>> already on the To/CC, then it shouldn't be sending the message to that
>> user. Sounds like that's not happening here.
>>
>> What are you using for the mailing lists? Is there a chance that the
>> users in question have one version of their e-mail address in the mailing
>> list and another in Review Board?
>>
>> Christian
>>
>> --
>> Christian Hammond
>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>> Makers of Review Board <https://www.reviewboard.org/>
>>
>> On Tue, Apr 25, 2017 at 5:38 AM, Antonio Soldo <[email protected]>
>> wrote:
>>
>>> Hello
>>>
>>> We noticed some questionable behavior in our app, so I wanted to check
>>> with you guys too. We are currently using ReviewBoard 2.5.9. We have
>>> defined one review group and that group has its mail defined. Our mail
>>> server then knows what recipients should be addressed when mail is sent to
>>> that mail group.
>>>
>>> Lets say someone from that review group publishes a comment on a review
>>> that is made for review group. In this case every person in that mailing
>>> group receives only one mail.
>>> But when someone (that is also listed as a member of review group)
>>> replies to this comment, person that first made comment will receive two
>>> mails - one for mailing group and one for himself. I am not sure who's
>>> responsibility is to handle this situation (if it is possible to manage it)
>>> - our mail server or review board. My question is, is this double mail
>>> notification excepted behavior or not?
>>>
>>> Thanks in advance
>>>
>>> Antonio Soldo
>>>
>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons:
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> ---
>>> You received this message because you are subscribed to the Google
>>> Groups "reviewboard" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email protected].
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "reviewboard" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> For more options, visit https://groups.google.com/d/optout.
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"reviewboard" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
For more options, visit https://groups.google.com/d/optout.

Reply via email to