Hi Chris,

I'm surprised you're getting e-mails for this, but I'd have to see the
entirety of the e-mail, probably. If it's an exception traceback e-mail,
then likely this particular failure wasn't getting caught and handled
gracefully, leading to a HTTP 500 being shown to the user who tried to log
in. Generally speaking, you should only get such e-mails if we have a crash
bug.

I did a bunch of work to improve the LDAP support in 2.5.12, which should
also better catch exceptions. Upgrading might prevent those errors from
showing up.

Do you have a full traceback shown in there?

Christian

On Mon, Jun 5, 2017 at 12:04 PM, Chris Eagan <[email protected]> wrote:

> Sometimes our Review Board server sends emails to the Administrator email
> account to report errors. I don't see a setting anywhere to control what
> gets sent to the administrators, but some of these issues are ones that we
> aren't particularly interested in receiving. For instance, the following
> error gets sent whenever someone mistypes their password when attempting to
> login to Review Board.
>
> OPERATIONS_ERROR: {'info': '000004DC: LdapErr: DSID-0C090752, comment: In
> order to perform this operation a successful bind must be completed on the
> connection., data 0, v2580', 'desc': 'Operations error'}
>
> It is a little odd because we can see other ERROR level log entries from
> today, but we didn't get emails for all of them so the emails don't appear
> to be related to the log level of the error. It might be useful to let the
> user customize the log level threshold for which emails are sent to the
> Administrator, including turning off the automated emails completely.
>
> Is there anything we can do to customize what gets sent to the
> Administrator email account? We are currently running Review Board 2.5.9.
>
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-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

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