Hi Alfred,

There should be information on failures in the reviewboard.log file, if
it's failing to grab data from Active Directory. Failing that, it'd be a
configuration issue causing it to not look up the correct content, and we
don't have logging centered around that.

If you do get locked out of the server due to the backend failing and
session expiring, you can always use `rb-site manage /path/to/sitedir
createsuperuser` to create a new local administration account.

Christian

On Tue, Feb 20, 2018 at 11:30 AM, Alfred von Campe <[email protected]>
wrote:

> Our ReviewBoard server is configured to use Active Directory for
> authentication.  The Domain Controller it was configured to use for
> authentication had a catastrophic HW failure so users can no longer log in
> to ReviewBoard.  Fortunately I had an existing ReviewBoard session open in
> a browser tab and I configured the Authentication setting to use a
> different domain controller.  However, user’s still can’t log in.  I even
> rebooted the server hosting ReviewBoard to no avail, so hence my question
> as to how can I debug this issue?  For now, my existing browser session is
> still working (even after the server reboot), so I can check and change
> settings.  Otherwise, I don’t know how I would go about making any changes.
>
> Alfred
>
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-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

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https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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