*2018-06-20 01:47:52,607 - CRITICAL -  - root - Unable to load 
SiteConfiguration: (2013, "Lost connection to MySQL server at 'reading 
authorization packet', system error: 0")*

 

*OperationalError: (2013, "Lost connection to MySQL server at 'reading 
authorization packet', system error: 0")*


Is this the deadlock bug, you were pointing? When we got this error, the 
server load went up too high and the RB site went inaccessible. We had to 
restart apache to bring the server load down.


*-Hema.*

On Thursday, 14 June 2018 13:26:52 UTC+5:30, Christian Hammond wrote:
>
> 3.0.3 contains a deadlock bug, which you *will* hit. It will bring down 
> the server periodically. This is fixed in 3.0.4. We always recommend the 
> latest 3.0.x release, though. If there's a major bug, we work to fix it 
> quickly, but I haven't seen any major issues with the most recent release 
> (3.0.7). This release also contains support for enabling GDPR-compliant 
> privacy settings.
>
> How is your master-slave replication configured? Can you run that SELECT 
> statement on both databases to verify that the version is 3.0.3 on both, 
> just so we can rule out an inconsistency?
>
> Christian
>
> On Thu, Jun 14, 2018 at 12:08 AM Hema <[email protected] <javascript:>> 
> wrote:
>
>> Thanks for the reply.
>>
>> We were running 2.0 in another server. Recently, we had setup 3.0 server; 
>> connected it to 2.0's database and upgraded. I'll check whether 2.0 server 
>> is conflicting with the new one even though we've turned off apache.
>>
>> 1) Are you running Review Board on a single server, or spread across 
>> multiple servers?
>> - Yes. We are running it on a single server.
>>
>> 2) Are you using any type of replication for the database?
>> - We are using master-slave replication.
>>
>> 3) Are the 2.0.12 packages still installed on this server?
>> - No.
>>
>> 4) How do you handle package installation? pip, easy_install, yum?
>> - easy_install for python packages; yum for others.
>>
>> We recently got downtime and upgraded to 3.0.3. We won't get approval so 
>> soon to move to another new version as it requires downtime. Anyway, can 
>> you please let us know whether we have any major issues that brings down RB 
>> is in 3.0.3? Also, let us know which version in 3.0 series is the 
>> recommended or stable one.
>>
>> -Hema.
>>
>> -- 
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>
>
> -- 
> Christian Hammond
> President/CEO of Beanbag <https://www.beanbaginc.com/>
> Makers of Review Board <https://www.reviewboard.org/>
>

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