Do you see error pages when trying to use DEBUG=True?
Let's try a workaround. We're going to ensure that logging is turned on.
Try running:
rb-site manage /path/to/sitedir set-siteconfig -- --key=logging_enabled
--value=true
Then restart Apache. See if you get any further. Make sure to leave in that
"--" after "set-siteconfig".
Note: You provided your SECRET_KEY value from settings_local.py in the
e-mail, which isn't safe to expose to anyone. You will need to regenerate a
new one, and should change the password of any users you've created.
Christian
On Thu, Aug 30, 2018 at 3:11 AM Yuanyuan Xu <[email protected]>
wrote:
> Hi Christian,
>
> Thank you very much for your reply.
>
> Here is the content of the Apache error log. The last four entries were
> created when I tried to access the web site on the local machine with
> 'localhost:8080/bot2' and hit HTTP 500 with DEBUG=False. I have configured
> the server to use port 8080 for this site and it works with DEBUG=True.
>
> [Thu Aug 30 00:05:27.731341 2018] [mpm_prefork:notice] [pid 21967]
> AH00163: Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured --
> resuming normal operations
> [Thu Aug 30 00:05:27.731962 2018] [core:notice] [pid 21967] AH00094:
> Command line: '/usr/sbin/apache2'
> [Thu Aug 30 10:06:56.403979 2018] [mpm_prefork:notice] [pid 991] AH00163:
> Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming
> normal operations
> [Thu Aug 30 10:06:56.404200 2018] [core:notice] [pid 991] AH00094: Command
> line: '/usr/sbin/apache2'
> [Thu Aug 30 10:30:59.183996 2018] [mpm_prefork:notice] [pid 991] AH00169:
> caught SIGTERM, shutting down
> [Thu Aug 30 10:30:59.273617 2018] [mpm_prefork:notice] [pid 3970] AH00163:
> Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming
> normal operations
> [Thu Aug 30 10:30:59.273663 2018] [core:notice] [pid 3970] AH00094:
> Command line: '/usr/sbin/apache2'
> [Thu Aug 30 09:31:19.244229 2018] [wsgi:error] [pid 3972] [client
> 127.0.0.1:36812] No handlers could be found for logger
> "djblets.extensions.manager"
>
>
> And here is the content of the settings_local.py:
>
>
> # Site-specific configuration settings for Review Board
> # Definitions of these settings can be found at
> # http://docs.djangoproject.com/en/dev/ref/settings/
>
> # Database configuration
> DATABASES = {
> 'default': {
> 'ENGINE': 'django.db.backends.mysql',
> 'NAME': 'reviewboard',
> 'USER': 'bot2',
> 'PASSWORD': 'bot2',
> 'HOST': 'localhost',
> 'PORT': '',
> },
> }
>
> # Unique secret key. Don't share this with anybody.
> SECRET_KEY = '-1q@jfk_ow$uti6m36pyf)(gx1$%&zoh6qovfq*##(+*3fm72x'
>
> # Cache backend settings.
> CACHES = {
> 'default': {
> 'BACKEND': 'django.core.cache.backends.memcached.MemcachedCache',
> 'LOCATION': 'localhost:11211',
> },
> }
>
> # Extra site information.
> SITE_ID = 1
> SITE_ROOT = '/bot2/'
> FORCE_SCRIPT_NAME = ''
> DEBUG = False
> ALLOWED_HOSTS = ['reviews.abcd.com']
>
>
> I couldn't find any other logs/information that may give any clue to this
> problem. Your help is very much appreciated.
>
>
> Cheers,
>
> Xu
>
> On Wednesday, 29 August 2018 23:19:15 UTC+1, Christian Hammond wrote:
>>
>> Hi,
>>
>> You should never need to set DEBUG=True in a production environment. Can
>> you find any other error information in Apache's error_log when you hit the
>> HTTP 500? And the full details of the one error log entry you mentioned?
>>
>> Christian
>>
>> On Wed, Aug 29, 2018 at 8:19 AM Yuanyuan Xu <[email protected]> wrote:
>>
>>> The system I am working with:
>>>
>>> Ubuntu 18.04.1 LTS
>>> Python 2.7.15rcl
>>> Review board 3.0.8
>>>
>>> On Tuesday, 28 August 2018 17:32:43 UTC+1, Yuanyuan Xu wrote:
>>>>
>>>> Hi,
>>>>
>>>> I had a new Review Board site set up from scratch following the
>>>> document in Ubuntu. However, I got Error 500 when I tried to access my
>>>> site. But if I set DEBUG=True in the setting py file, I was able to access
>>>> the admin UI successfully. I have set the whole $site_folder Owner to
>>>> 'www-data'. And tried upgrading the whole system for several times. Still
>>>> got this error. In the error log, there are lots of "no handlers could be
>>>> found for logger djblets.extensions.manager" messages. The 'site allowed'
>>>> entry in the settings py file is correct, although I always use the IP
>>>> address directly instead. Could somebody help please? Thanks very much.
>>>>
>>>> Something broke! (Error 500)It appears something broke when you tried
>>>> to go to here. This is either a bug in Review Board or a server
>>>> configuration error. Please report this to your administrator.
>>>>
>>>> Cheers,
>>>> Xu
>>>>
>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons:
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> ---
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>>>
>>
>>
>> --
>> Christian Hammond
>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>> Makers of Review Board <https://www.reviewboard.org/>
>>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "Review Board Community" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> For more options, visit https://groups.google.com/d/optout.
>
--
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>
--
Supercharge your Review Board with Power Pack:
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons:
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
---
You received this message because you are subscribed to the Google Groups
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To unsubscribe from this group and stop receiving emails from it, send an email
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