Hi Christian,
Thanks for the head up. I will reset the key and password as you said.
I didn't see any error pages when trying to sue DEBUG=True.
By running the rb-site manage command with the path of sitedir( let's call
it 'new sitedir'), I got an error message complaining about 'permission
denied' of another sitedir(let's call it 'old sitedir') which I set up
before but had it manually removed by removing the whole
/var/wwww/old_sitedir and the conf file under /apaches/site-enabled. From
the error message we can tell that rb-site manage was trying to install
RBIntegrationsExtension to that old site.
I couldn't find any clue why the manage command tried to access another
site which was not mentioned in the command parameters at all. So I pip
uninstalled ReviewBoard and installed again. Strangely, the old sitedir was
back with only the htdocs/static/ext dir under it. And with
RBIntegrationsExtension inside of it as well. Then I checked my 'new
sitedir', nothing was there under static/ext. I copied the whole
RBIntegrationsExtension dir from the 'old sitedir' over to the 'new
sitedir' just in case.
After that, I changed back to DEBUG=False, restarted apaches, and access
the site again. Now I got 'Bad request(400)' error. After doing some
googling, I changed the [Host-allowed] in settings.py to '*'. Restarted
Apache, with DEBUG=True. I firstly got an error message asking me to chmod
-R www-data to the static/ext of the old sitedir. After doing that, I can
finally access the front page of Review Board. But to be honest, I am quite
confused which static/ext dir is under use. I reckon it is the old one!
Please note, the old sitedir has only have the static/ext dir under it.
And I believe the previous error message ' No handlers could be found for
logger "djblets.extensions.manager"' was triggered because of the missing
of the old sitedir. That means to have my new site running, I have to keep
the static/ext dir of the old site. Because it must be quoted somewhere.
Could you please advice how to fix it? ps. The sequence of installation of
the two sites is: 'install new site' -> 'install old site' -> 'manually
remove the old site'. I hope it is not confusing you...
I understand the manual removal of site dir may be the root cause of the
mess up. But I was unable to find out how to delete a site in Review board.
In the future, I may have to delete the current site and set up another one
again. Could you please let me konw how to do a proper removal of a review
site in Review Board? Your help is very much appreciates.
Cheers,
Xu
Here is the error message of rb-site manage:
rb-site manage /var/www/reviews.abcd.com/ set-siteconfig --
--key=logging_enabled --value=true
CRITICAL:djblets.extensions.manager:Unable to install extension media for
Review Board Integrations to
/var/www/reviews.rnd.abcd/htdocs/static/ext/rbintegrations.extension.RBIntegrationsExtension:
[Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'. The extension
may not work, and pages may crash.
Traceback (most recent call last):
File
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
line 1155, in _install_extension_media_internal
shutil.copytree(extracted_path, ext_static_path, symlinks=True)
File "/usr/lib/python2.7/shutil.py", line 191, in copytree
os.makedirs(dst)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 157, in makedirs
mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'
Traceback (most recent call last):
File "/usr/local/bin/rb-site", line 11, in <module>
sys.exit(main())
File
"/usr/local/lib/python2.7/dist-packages/reviewboard/cmdline/rbsite.py",
line 1972, in main
command.run()
File
"/usr/local/lib/python2.7/dist-packages/reviewboard/cmdline/rbsite.py",
line 1881, in run
initialize()
File "/usr/local/lib/python2.7/dist-packages/reviewboard/__init__.py",
line 146, in initialize
get_extension_manager().load()
File
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
line 655, in load
self._load_extensions(full_reload)
File
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
line 781, in _load_extensions
self._init_extension(ext_class)
File
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
line 891, in _init_extension
self.install_extension_media(ext_class)
File
"/usr/local/lib/python2.7/dist-packages/djblets/extensions/manager.py",
line 1092, in install_extension_media
os.makedirs(media_version_dir, 0755)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 157, in makedirs
mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/var/www/reviews.rnd.abcd'
On Tuesday, 4 September 2018 02:33:22 UTC+1, Christian Hammond wrote:
>
> Do you see error pages when trying to use DEBUG=True?
>
> Let's try a workaround. We're going to ensure that logging is turned on.
> Try running:
>
> rb-site manage /path/to/sitedir set-siteconfig --
> --key=logging_enabled --value=true
>
> Then restart Apache. See if you get any further. Make sure to leave in
> that "--" after "set-siteconfig".
>
> Note: You provided your SECRET_KEY value from settings_local.py in the
> e-mail, which isn't safe to expose to anyone. You will need to regenerate a
> new one, and should change the password of any users you've created.
>
> Christian
>
> On Thu, Aug 30, 2018 at 3:11 AM Yuanyuan Xu <yuanyua...@gmail.com
> <javascript:>> wrote:
>
>> Hi Christian,
>>
>> Thank you very much for your reply.
>>
>> Here is the content of the Apache error log. The last four entries were
>> created when I tried to access the web site on the local machine with
>> 'localhost:8080/bot2' and hit HTTP 500 with DEBUG=False. I have configured
>> the server to use port 8080 for this site and it works with DEBUG=True.
>>
>> [Thu Aug 30 00:05:27.731341 2018] [mpm_prefork:notice] [pid 21967]
>> AH00163: Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured --
>> resuming normal operations
>> [Thu Aug 30 00:05:27.731962 2018] [core:notice] [pid 21967] AH00094:
>> Command line: '/usr/sbin/apache2'
>> [Thu Aug 30 10:06:56.403979 2018] [mpm_prefork:notice] [pid 991] AH00163:
>> Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured -- resuming
>> normal operations
>> [Thu Aug 30 10:06:56.404200 2018] [core:notice] [pid 991] AH00094:
>> Command line: '/usr/sbin/apache2'
>> [Thu Aug 30 10:30:59.183996 2018] [mpm_prefork:notice] [pid 991] AH00169:
>> caught SIGTERM, shutting down
>> [Thu Aug 30 10:30:59.273617 2018] [mpm_prefork:notice] [pid 3970]
>> AH00163: Apache/2.4.29 (Ubuntu) mod_wsgi/4.5.17 Python/2.7 configured --
>> resuming normal operations
>> [Thu Aug 30 10:30:59.273663 2018] [core:notice] [pid 3970] AH00094:
>> Command line: '/usr/sbin/apache2'
>> [Thu Aug 30 09:31:19.244229 2018] [wsgi:error] [pid 3972] [client
>> 127.0.0.1:36812] No handlers could be found for logger
>> "djblets.extensions.manager"
>>
>>
>> And here is the content of the settings_local.py:
>>
>>
>> # Site-specific configuration settings for Review Board
>> # Definitions of these settings can be found at
>> # http://docs.djangoproject.com/en/dev/ref/settings/
>>
>> # Database configuration
>> DATABASES = {
>> 'default': {
>> 'ENGINE': 'django.db.backends.mysql',
>> 'NAME': 'reviewboard',
>> 'USER': 'bot2',
>> 'PASSWORD': 'bot2',
>> 'HOST': 'localhost',
>> 'PORT': '',
>> },
>> }
>>
>> # Unique secret key. Don't share this with anybody.
>> SECRET_KEY = '-1q@jfk_ow$uti6m36pyf)(gx1$%&zoh6qovfq*##(+*3fm72x'
>>
>> # Cache backend settings.
>> CACHES = {
>> 'default': {
>> 'BACKEND': 'django.core.cache.backends.memcached.MemcachedCache',
>> 'LOCATION': 'localhost:11211',
>> },
>> }
>>
>> # Extra site information.
>> SITE_ID = 1
>> SITE_ROOT = '/bot2/'
>> FORCE_SCRIPT_NAME = ''
>> DEBUG = False
>> ALLOWED_HOSTS = ['reviews.abcd.com']
>>
>>
>> I couldn't find any other logs/information that may give any clue to this
>> problem. Your help is very much appreciated.
>>
>>
>> Cheers,
>>
>> Xu
>>
>> On Wednesday, 29 August 2018 23:19:15 UTC+1, Christian Hammond wrote:
>>>
>>> Hi,
>>>
>>> You should never need to set DEBUG=True in a production environment. Can
>>> you find any other error information in Apache's error_log when you hit the
>>> HTTP 500? And the full details of the one error log entry you mentioned?
>>>
>>> Christian
>>>
>>> On Wed, Aug 29, 2018 at 8:19 AM Yuanyuan Xu <yuanyua...@gmail.com>
>>> wrote:
>>>
>>>> The system I am working with:
>>>>
>>>> Ubuntu 18.04.1 LTS
>>>> Python 2.7.15rcl
>>>> Review board 3.0.8
>>>>
>>>> On Tuesday, 28 August 2018 17:32:43 UTC+1, Yuanyuan Xu wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> I had a new Review Board site set up from scratch following the
>>>>> document in Ubuntu. However, I got Error 500 when I tried to access my
>>>>> site. But if I set DEBUG=True in the setting py file, I was able to
>>>>> access
>>>>> the admin UI successfully. I have set the whole $site_folder Owner to
>>>>> 'www-data'. And tried upgrading the whole system for several times. Still
>>>>> got this error. In the error log, there are lots of "no handlers could be
>>>>> found for logger djblets.extensions.manager" messages. The 'site allowed'
>>>>> entry in the settings py file is correct, although I always use the IP
>>>>> address directly instead. Could somebody help please? Thanks very much.
>>>>>
>>>>> Something broke! (Error 500)It appears something broke when you tried
>>>>> to go to here. This is either a bug in Review Board or a server
>>>>> configuration error. Please report this to your administrator.
>>>>>
>>>>> Cheers,
>>>>> Xu
>>>>>
>>>> --
>>>> Supercharge your Review Board with Power Pack:
>>>> https://www.reviewboard.org/powerpack/
>>>> Want us to host Review Board for you? Check out RBCommons:
>>>> https://rbcommons.com/
>>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>>> ---
>>>> You received this message because you are subscribed to the Google
>>>> Groups "Review Board Community" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>> an email to reviewboard...@googlegroups.com.
>>>> For more options, visit https://groups.google.com/d/optout.
>>>>
>>>
>>>
>>> --
>>> Christian Hammond
>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>> Makers of Review Board <https://www.reviewboard.org/>
>>>
>> --
>> Supercharge your Review Board with Power Pack:
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons:
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> ---
>> You received this message because you are subscribed to the Google Groups
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>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to reviewboard...@googlegroups.com <javascript:>.
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>
> --
> Christian Hammond
> President/CEO of Beanbag <https://www.beanbaginc.com/>
> Makers of Review Board <https://www.reviewboard.org/>
>
--
Supercharge your Review Board with Power Pack:
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons:
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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