Hi Hema,

Is it literally reviewboard.com that's being accessed, or was that an
example?

I've never seen this behavior, and there's nothing in our product that I
can think of that would cause one user's experience to be different from
another's. However, if that user is going through an HTTP proxy service to
reach your internal server, that could lead to this.

Christian

On Thu, Mar 7, 2019 at 7:43 AM Hema <[email protected]> wrote:

> A specific user is not able to use ReviewBoard API. get_root() call always
> ends up with "504 - Gateway Timeout". From the same host, other users are
> able to make API calls. He is able to login the web interface successfully.
> "rbt post -d" hangs after the line ">>> Making HTTP GET request to
> http://reviewboard.com/api/"; and times out.
>
> What could be the problem here?
>
> Regards,
> Hema.
>
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-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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