Hi Paul,

Does the LDAP server restrict access by IP address?

Christian

On Thu, Sep 26, 2019 at 8:22 AM Paul Mansfield <
[email protected]> wrote:

>
> I was testing my reviewboard backups are good, so I restored from the
> mysqldump, and copied over the saved settings_local.py
>
> I can login as the admin user, and the ldap settings are the same as the
> live server, but I can't login using ldap, and I get this error in the log:
>
> [Thu Sep 26 14:20:40.644378 2019] [:error] [pid 25293] 2019-09-26
> 14:20:40,644 - WARNING -  - root - Error authenticating with LDAP: {'desc':
> "Can't contact LDAP server"}
>
>
> if I run tcpdump on the live server, I see a connection to the ldap
> server, but nothing is seen on the new standby server.
>
> On the new machine, I can ping the FQDN (ldap.example.com) as well as
> just "ldap", so that means DNS is fine, as is the domain search list in
> /etc/resolv.conf
>
> I checked that python-ldap package is installed on both, as is openldap
> package. Nothing obvious different when I run "pip list" on both.
>
> I am not sure how to go further with diagnosing the problem and what is
> broken, any ideas gratefully received,
>
> thanks
>
> Paul
>
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-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

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