There’s nothing on our end that should be impacting this. It sounds more like a name resolution, routing, firewall, etc. sort of problem. Particularly if the same configuration worked on a different server.
Christian On Thu, Oct 3, 2019 at 05:53 Paul Mansfield <[email protected]> wrote: > Hi, > thanks for coming back to me. > > I don't see any outbound packets to the ldap server on the new reviewboard > server, but I do on the old one - I am looking for any outbound traffic to > the ldap server, or, any traffic to tcp:389 > > If I compare the ldap settings page on both servers, they look identical, > so I am wondering if there's another configuration file I need to tweak. > > thanks > Paul > > - > On Tuesday, 1 October 2019 19:32:00 UTC+1, Christian Hammond wrote: >> >> Hi Paul, >> >> Does the LDAP server restrict access by IP address? >> >> Christian >> >> On Thu, Sep 26, 2019 at 8:22 AM Paul Mansfield <[email protected]> >> wrote: >> >>> >>> I was testing my reviewboard backups are good, so I restored from the >>> mysqldump, and copied over the saved settings_local.py >>> >>> I can login as the admin user, and the ldap settings are the same as the >>> live server, but I can't login using ldap, and I get this error in the log: >>> >>> [Thu Sep 26 14:20:40.644378 2019] [:error] [pid 25293] 2019-09-26 >>> 14:20:40,644 - WARNING - - root - Error authenticating with LDAP: {'desc': >>> "Can't contact LDAP server"} >>> >>> >>> if I run tcpdump on the live server, I see a connection to the ldap >>> server, but nothing is seen on the new standby server. >>> >>> On the new machine, I can ping the FQDN (ldap.example.com) as well as >>> just "ldap", so that means DNS is fine, as is the domain search list in >>> /etc/resolv.conf >>> >>> I checked that python-ldap package is installed on both, as is openldap >>> package. Nothing obvious different when I run "pip list" on both. >>> >>> I am not sure how to go further with diagnosing the problem and what is >>> broken, any ideas gratefully received, >>> >>> thanks >>> >>> Paul >>> >>> -- >>> Supercharge your Review Board with Power Pack: >>> https://www.reviewboard.org/powerpack/ >>> Want us to host Review Board for you? Check out RBCommons: >>> https://rbcommons.com/ >>> Happy user? Let us know! https://www.reviewboard.org/users/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Review Board Community" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/reviewboard/0ff5c79f-7056-482a-8fd7-debbec676a8e%40googlegroups.com >>> <https://groups.google.com/d/msgid/reviewboard/0ff5c79f-7056-482a-8fd7-debbec676a8e%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> >> >> -- >> Christian Hammond >> President/CEO of Beanbag <https://www.beanbaginc.com/> >> Makers of Review Board <https://www.reviewboard.org/> >> > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ > Happy user? Let us know! https://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "Review Board Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/reviewboard/7fc40899-7fb3-4961-be28-d162b7e6d83e%40googlegroups.com > <https://groups.google.com/d/msgid/reviewboard/7fc40899-7fb3-4961-be28-d162b7e6d83e%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- -- Christian Hammond President/CEO of Beanbag Makers of Review Board -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "Review Board Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/reviewboard/CAE7Vndkm7awyxG8aMTiC0btB%2BEvTwg0fvwpFb2F%2B3%2Bu7K7mrDw%40mail.gmail.com.
