Hi Christian, I upgrade RB 3.0.15 to 3.0.16 still have the same issue if I refresh after adding entries to SUMMARY and DESCRIPTION field and wait for saving and refresh and field are empty. Same is with file upload. I can get the entries back if I do Ctrl +F5.
Please can you check this and let me know the issue. Thanks, Tahir On Monday, 6 January 2020 09:49:15 UTC, Tahir Shehzad wrote: > > Hi Christian, > > Thanks for coming back to me. I don't see any error in Apache or > reviewboard logs. > It is when I upload a file to newly created review entries on field, > SUMMARY and DESCRIPTION vanishes. I can get back the entry if I press CTRL > + F5. > Same is when I add entries to SUMMARY and DESCRIPTION and refresh the page > all entries are gone and can get back to it by pressing CTRL + F5. > > Let me know what info you need and I will upload here. > > Thanks, > Regards, > Tahir > > > On Thursday, 2 January 2020 10:56:34 UTC, Christian Hammond wrote: >> >> Hi Tahir, >> >> I'm sorry, this slipped past my radar completely. It's been a busy month, >> with the holidays coming up and some end-of-year deadlines on our end, so >> community support has had to take a back seat temporarily. >> >> I'm not entirely sure what the original issue is that you're seeing. I >> see the repro steps, which I *really* appreciate, but not seeing >> anything about what error you're hitting? Either way, it doesn't sound >> normal, but I'd need to know more. >> >> Christian >> >> On Tue, Dec 10, 2019 at 4:56 AM Tahir Shehzad <[email protected]> wrote: >> >>> I did a fresh install of RB 3.0.15 with no data on it and reproduce the >>> same issue. >>> >>> is it a bug in RB or something with APACHE as I cannot find any log >>> event even if I do debug. >>> >>> Our old RB 2.5.16 don't show this behaviour. >>> >>> >>> Any pointer will be appreciated. >>> Thanks, >>> Tahir >>> >>> >>> >>> On Thursday, 28 November 2019 11:34:03 UTC, Tahir Shehzad wrote: >>>> >>>> Hi Guys, >>>> >>>> Have any of you encounter this issue. I was looking through the board >>>> but did not found any hint about this. >>>> >>>> I have recently upgraded RB from 2.5.16 to 3.0.15. My old server is >>>> still running as live but new one is in testing phase. >>>> >>>> rb-site 3.0.15 >>>> Python 2.7.5 (default, Aug 7 2019, 00:51:29) >>>> [GCC 4.8.5 20150623 (Red Hat 4.8.5-39)] >>>> Installed to /usr/lib/python2.7/site-packages/reviewboard >>>> >>>> >>>> Problem as follow: >>>> >>>> >>>> >>>> Steps to reproduce >>>> >>>> 1. Login to Reviewboard >>>> 2. Click “New Review Request” at the top. >>>> 3. Click “(None – File attachments only)” >>>> 4. Click Create Review Request >>>> 5. Fill in a ‘summary’ and ‘description’. >>>> Observe the text boxes populating and the ‘saving’. >>>> >>>> >>>> >>>> At this point you can reproduce the issue in one of two ways >>>> >>>> Method 1 >>>> >>>> Method 2 >>>> >>>> 1. Hit F5 to refresh the Page. >>>> Observe all edits are gone. >>>> You can press F5 multiple times it makes no difference. >>>> 2. Hit CTRL+F5 to hard refresh without cache. >>>> observe the edits come back >>>> >>>> >>>> 1. From the ‘Update’ menu click “Add file” >>>> 2. Add a caption and choose a file. >>>> 3. Click Upload. >>>> The page refreshes. >>>> Observe all edits are gone. >>>> You can press F5 multiple times it makes no difference. >>>> 4. Hit CTRL+F5 to hard refresh without cache. >>>> observe the edits come back >>>> >>>> >>>> >>>> We’ve reproduced this on both Firefox and Chrome. >>>> >>>> It does not occur on old RB server. >>>> >>>> >>>> I get the same thing if I stop memcached. >>>> >>>> >>>> >>>> Please can you help with this as I cannot see any error in RB logs or >>>> apache logs. >>>> >>>> >>>> Thanks in Advance >>>> >>>> Regards, >>>> >>>> Tahir >>>> >>>> >>>> -- >>> Supercharge your Review Board with Power Pack: >>> https://www.reviewboard.org/powerpack/ >>> Want us to host Review Board for you? Check out RBCommons: >>> https://rbcommons.com/ >>> Happy user? Let us know! https://www.reviewboard.org/users/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Review Board Community" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/reviewboard/27bc87b2-34d5-4ccf-a848-e8fb7d91d2f9%40googlegroups.com >>> >>> <https://groups.google.com/d/msgid/reviewboard/27bc87b2-34d5-4ccf-a848-e8fb7d91d2f9%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> >> >> -- >> Christian Hammond >> President/CEO of Beanbag <https://www.beanbaginc.com/> >> Makers of Review Board <https://www.reviewboard.org/> >> > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "Review Board Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/reviewboard/14b61967-1e80-4719-a0d4-d66179af98d8%40googlegroups.com.
