> > It's a question of support. FSC does not support 5.1 (yet), even though
> > the hardware actually comes from Fujitsu-Siemens, who *does* support it.
> > FSC has told me in no uncertain terms that I will be SOL if something
> > breaks or I need support for anything and the box is running 5.1.
> 
> I'd ask for clarification or escalation on this.  This is just an
> unconscionable and untenable position for any hardware manufacturer to
> take, and could just be the poorly informed opinion of some lower-level
> support tech.  For one thing, it puts you in a catch-22: don't you give up
> RedHat support if you are not uptodate ? (I'm not sure, but I'd guess so.)
>  It also obliges you to run your systems in a potentially insecure state. 
> Typically, hardware manufacturers certify an OS, e.g. RHEL5 (not a
> particular update level), certainly Dell and IBM do this.  Not sure this
> is the appropriate document, but a support matrix at:
> <http://www.fujitsu.com/downloads/PRMRGY/support-matrix.pdf>
> does not mention update levels for the various RHEL releases, for what
> it's worth.

Or quite something else.

I have personally experienced a situation with a big bunch of servers 
where a FSC box running RHEL4U2 happily slows to a crawl when upgraded to 
RHEL4U3 or newer. Reason being certain MPT Fusion driver versions and 
Fujitsu MAW-drives with 5201/5202 firmware. Sequental read/write speeds 
dropped to abysmal, as did real world application performance.
I tested current (at that time) Fedora kernel and experienced no problems 
regarding performance. After dicking around for more than a year with 
Redhat support, I called quits with them. No real progress was made. After 
RHEL5 was released and I found it working out-of-the-box with those 
servers, so I simply shuffled boxes around to upgrade all affected 
hardware to run RHEL5. 

However it should be noted that FSC fully supported RHEL4 U3 and upwards 
without regard to this. RHEL4U6 has finally fixed this problem.

https://bugzilla.redhat.com/show_bug.cgi?id=194462

As another example, I run EMC MPFSi on a another bunch of servers. Their 
requirements list RHEL4 Update X, but all they really want is the kernel 
of specific version (due kernel modules shipped). So I'm running it on 
RHEL5U5 with U3 kernel. Yea, probably they're reading this...

-- 

  Jussi

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