There's a bug in the server configuration and many users can't receive mails.


On January 30, 2016 19:18:01 Christian Aubry <[email protected]> wrote:

Good evening, Great Khan of the Mongol Empire,

One third of the Ring dev team is in Brussels this weekend and may not reply soon. Others are on vacation for the weekend and may not be reachable before Monday. In order to help you more quickly may I kindly ask the following questions:


    * Have you reviewed the user registration process here ?
    * If so and if you did not receive a validation email:
        * did you try to recover your account using a lost password hash ?
* If so, did you receive a message saying "this accound does not exist" or that a recovery email had been sent?
            * If so, did you receive the recovery email?
* If not, are you sure that the email address you registered with is valid and reachable?

My account is valid and trying the latter, I received a recovery email a few seconds later. So it looks like there's no email server problem on our side. Is there any reason why there would be on your side?

Ami Calmant,
--
C.A. 514-276-5468|418-525-7354 ext. 110 | mob. 210
Let's unskype the Internet! :) http://ring.cx
ring:6a8da1380eb39e06d76634944384022ca92da937 (weekdays)




De: "Genghis Khan" <[email protected]>
À: [email protected], [email protected]
Cc: "tristan matthews" <[email protected]>, "Clément Vessella" <[email protected]>, "Emmanuel Lepage" <[email protected]>, "Christian Aubry" <[email protected]>, "Émeric Vigier" <[email protected]>, "Guillaume Roguez" <[email protected]>, "Stepan Salenikovich" <[email protected]>, "Cyrille Béraud" <[email protected]>
Envoyé: Samedi 30 Janvier 2016 06:40:06
Objet: Re: [Ring] Unable to login under Tuleap




BQ_BEGIN
Please, be so kind to assist me.

On Wed, 23 Dec 2015 14:36:46 +0100
"Genghis Khan" <[email protected]> wrote:

Hello,

I am not able to login from: https://tuleap.ring.cx/account/login.php

I have yet to receive an email confirmation from Tuleap.

Username: genghiskhan

Regards,
--GK

BQ_END





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