Also please provide dring debug logs as explained at: https://tuleap.ring.cx/wiki/index.php?pagename=Reporting%20Bugs%20and%20Wishes&group_id=101
----- Original Message ----- From: "Guillaume Roguez" <guillaume.rog...@savoirfairelinux.com> To: "Marcus Mängel" <m.maen...@inopiae.de> Cc: "ring" <ring@lists.savoirfairelinux.net> Sent: Tuesday, February 16, 2016 9:52:44 PM Subject: Re: [Ring] Problems with Ring and bugtracker Hi Guillaume, Hello Marcus, we met at the FOSDEM in Brussels as we takled about the inclusion of CAcert root certificates. We started trying to use Ring for test purposes but we run in the following problems. We installed ring on windows and linux systems. we are able to chat but no call is going through the otherside. Where computer are in term of networks? On the same local network or behind some NATs? I think you and your peer are behind NAT and are not contactable as it (no direct P2P). First think to do is (for you and the peer) to enable the UPnP in your Ring account preferences. Then if it's not working yet, you need a add a TURN server. Follow detailed instructions here: https://ring.cx/en/documentation/faq#node-129 I tried to create a user account on https://tuleap.ring.cx but i did not recieve an account confirmation mail. When I tried to contact the Tuleap administrators as requested the mail returns with this error: ----- The following addresses had permanent fatal errors ----- < codendi-ad...@tuleap.ring.cx > (reason: 550-Please turn on SMTP Authentication in your mail client. ) ----- Transcript of session follows ----- ... while talking to mx.ring.cx.: >>> DATA <<< 550-Please turn on SMTP Authentication in your mail client. <<< 550-secure-mail02.pironet-ndh.com [195.227.216.10]:43249 is not permitted to <<< 550 relay through this server without authentication. 550 5.0.0 Please turn on SMTP Authentication in your mail client. <<< 503-All RCPT commands were rejected with this error: <<< 503-Please turn on SMTP Authentication in your mail client. <<< 503-secure-mail02.pironet-ndh.com [195.227.216.10]:43249 is not permitted to <<< 503-relay through this server without authentication. <<< 503 Valid RCPT command must precede DATA You've processed right, seem there is an issue between your email box and our server. We're going to see what's the issue. thanks for the report --- So what can be done: 1. to get the call through 2. creating an account on the bug tracker Best regards Marcus Mängel ----- Le 16 Fév 16, à 15:05, Marcus Mängel <m.maen...@inopiae.de> a écrit : Hi Guillaume, Hello Marcus, we met at the FOSDEM in Brussels as we takled about the inclusion of CAcert root certificates. We started trying to use Ring for test purposes but we run in the following problems. We installed ring on windows and linux systems. we are able to chat but no call is going through the otherside. Where computer are in term of networks? On the same local network or behind some NATs? I think you and your peer are behind NAT and are not contactable as it (no direct P2P). First think to do is (for you and the peer) to enable the UPnP in your Ring account preferences. Then if it's not working yet, you need a add a TURN server. Follow detailed instructions here: https://ring.cx/en/documentation/faq#node-129 I tried to create a user account on https://tuleap.ring.cx but i did not recieve an account confirmation mail. When I tried to contact the Tuleap administrators as requested the mail returns with this error: ----- The following addresses had permanent fatal errors ----- < codendi-ad...@tuleap.ring.cx > (reason: 550-Please turn on SMTP Authentication in your mail client. ) ----- Transcript of session follows ----- ... while talking to mx.ring.cx.: >>> DATA <<< 550-Please turn on SMTP Authentication in your mail client. <<< 550-secure-mail02.pironet-ndh.com [195.227.216.10]:43249 is not permitted to <<< 550 relay through this server without authentication. 550 5.0.0 Please turn on SMTP Authentication in your mail client. <<< 503-All RCPT commands were rejected with this error: <<< 503-Please turn on SMTP Authentication in your mail client. <<< 503-secure-mail02.pironet-ndh.com [195.227.216.10]:43249 is not permitted to <<< 503-relay through this server without authentication. <<< 503 Valid RCPT command must precede DATA You've processed right, seem there is an issue between your email box and our server. We're going to see what's the issue. thanks for the report --- So what can be done: 1. to get the call through 2. creating an account on the bug tracker Best regards Marcus Mängel -- Guillaume Roguez | Senior Free Software Consulta nt Ring Development Project Director RingID: 7a3120b0bf79b6ce2db1acb263f87c1d98fba226 Savoir-faire Linux 7275 Saint Urbain Bureau 200 Montréal, QC, H2R 2Y5 _______________________________________________ Ring mailing list Ring@lists.savoirfairelinux.net https://lists.savoirfairelinux.net/mailman/listinfo/ring _______________________________________________ Ring mailing list Ring@lists.savoirfairelinux.net https://lists.savoirfairelinux.net/mailman/listinfo/ring
