Hi Dimitar,

Thank you for taking the time to write to us :)

First let's go over the major problems:

1. Impossible to start an audio only call;
- We're currently thinking about adding that to all clients.

2. Impossible to send a file;
- We're currently working on it :) 

3. No notification when a message has been received - neither sound nor visual; 
- This feature is also a work in progress but should arrive soon

4. No element for turning Ring off from the context menu of the tray icon - in 
fact, if the setting for minimising instead of closing when pressing 'X' is on, 
the only way to turn Ring off is by killing it through Task Manager.
- You're right that's not really handy. I'll add that asap.

Now let's see the minor ones:

1. The user appears as its own contact which is useless, distracting and 
therefore annoying;
- We look into the contact directory of Windows that's why you see yourself i'm 
not sure there is a way to know it's you and therefore not display it.

2. There's no setting for always showing the time of the message. It can be 
turned on from the context menu in the chat itself but then it sticks it right 
after the end of the message instead of on a new line or all the way to the 
other side (I personally prefer it this way because less vertical space is used 
and there's more room for messages);
- Yeah some things have to be rewritten in the instant messaging window. I'll 
definitely keep that in mind while doing it.

3. Installing the x64 version installs to Program Files (x86) instead of to 
Program Files. It might seem insignificant but there's a possibility the link 
to your x64 build actually points to a 32-bit one, never mind the name of the 
file.
- Nope this is a x64 binary i'll look into why the installation doesn't work as 
it should.

Thank you, 

Edric


----- Original Message -----
From: "Dimitar Dobrev" <[email protected]>
To: [email protected]
Sent: Wednesday, April 20, 2016 3:55:59 PM
Subject: [Ring] Ring on Windows

Hello all, 

My friends and I use qTox ( https://github.com/tux3/qTox ) but we are extremely 
disappointed with its developers' continuous ignoring of issues both critical 
and universal. This lead me to trying Ring today and I am afraid it too suffers 
from problems which would make a transition useless. I would like to tell you 
about the problems I saw on your Windows version and when the major ones are 
fixed, my friends and I will be more than happy to switch. 

Major problems: 
1. Impossible to start an audio only call; 
2. Impossible to send a file; 
3. No notification when a message has been received - neither sound nor visual; 
4. No element for turning Ring off from the context menu of the tray icon - in 
fact, if the setting for minimising instead of closing when pressing 'X' is on, 
the only way to turn Ring off is by killing it through Task Manager. 

Minor problems: 
1. The user appears as its own contact which is useless, distracting and 
therefore annoying; 
2. There's no setting for always showing the time of the message. It can be 
turned on from the context menu in the chat itself but then it sticks it right 
after the end of the message instead of on a new line or all the way to the 
other side (I personally prefer it this way because less vertical space is used 
and there's more room for messages); 
3. Installing the x64 version installs to Program Files (x86) instead of to 
Program Files. It might seem insignificant but there's a possibility the link 
to your x64 build actually points to a 32-bit one, never mind the name of the 
file. 

Once again, this is the Windows version. I tested with a friend who uses OS X, 
he had no complaints besides being unable to find how to rename me from my key 
to my name. I had to look for it myself - right click the user, then open a 
window, then click "Add new contact" and then right the name. qTox, for 
example, with all of its problems, has a direct item in the context menu - "Set 
alias", which makes the contact editable directly in the list. 

I found your bug tracker and I understand it would've been more convenient to 
you if I filed these one by one. Unfortunately, this is all the time I have at 
present. Therefore I hope the list is useful to you as is. 

Thank you for your time and work. 

Dimitar Dobrev, 
https://gitlab.com/ddobrev/QtSharp 


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