Hi,

I don't resell Riv but I use it in house. We went from a circa Windows NT Dalet system that wouldn't upgrade past Windows 2000 to Riv. I bought it in gradually. We used to use CDs and stuff as an emergency fall back which get scratched over time or the players skipped etc.

So my foot in the door moment was why not just use this "other thing" on a PC, we can put it on a desk fader and we'll keep a selection of songs on it that are regularly updated (we did pretty much top 10s every few weeks).

This got people used to clicking Riv and using it and was a massive improvement from CDs.

Then to be honest I got a bit lucky/massively unlucky. The Dalet system RAID card corrupted the array and we nearly lost everything (yes I know backups, its a long story for a Windows NT based Dalet server).

So there I was one Saturday afternoon/evening frantically putting together a quick and dirty template that would act as a rough approximation of how we ran Dalet. I'd already put in beds and stings months previously as a "just in case move."

It took two weeks to recover the RAID and after that it was a simple money play. Management asked:

"What can we do to stop this happening again?"

The options were update Dalet so hopefully we could go more modern and back it up properly (£10s of thousands) or expand the emergency Riv system and train everyone on that instead.

They chose the cheap option and we've been using it ever since. Getting something new in production is difficult. You have to show why its better and you have to look at the entire work flow and find equivalents that are just as easy. Especially early on, if there is one thing that you can't do or haven't thought of people tend to write off what you're trying to introduce so be careful how you approach a change and try to think of all the questions and answers up front.

Wayne Merricks
The Voice Asia

On 21/04/15 03:10, John Anderson wrote:
On Mon, 2015-04-20 at 20:21 -0400, Cowboy wrote:
On Monday 20 April 2015 07:27:55 pm Jay Ashworth wrote:
I'd probably build it myself off the Appliance disc; this /is/ supposed to be 
what I do for a living... :-)
I'll smile a little bit on this one, there are a bunch of folks who
build, sell and service Rivendell, and as long as you do it right,
you're <sorta>  golden.  I would stress that the builds have to be
right, and I have seen a bunch of them, while functional, are not "just
quite right"


  In your case, I'd hack together a working "demo" ( on board sound,
  bargain-basement stuff like that ) and let 'em run them side by side
  for a while.
  Show 'em how to do what they can't, or at least find a challenge, on
  whatever they're using now.
  Toss in a few of their "wish list" functions, then the ease of remote
  support, maybe remote access themselves, and it should sell itself.
BSI vs Rivendell, is a no brainier, I agree, take the time to build up
twin systems, and let em go at it. I'd have the station folks, or the
production guys/gals work with you, so they can see just how they work
together.  I think most, except for the most die-hard BSI fans, the
choice will be easy, just show em the voice tracker.


  I usually toss in something about Rivendell's biggest problem is
  just being an Enco or NexGen class system for a BSI price.

  Agreed, station owners generally see that while it's a good product,
they "can get away cheap", if they want too.  "If it's free, it's must
not be as good as something I have to pay a lot for"  WRONG!, but that's
how they see it.

What they miss is the "How important is your station running really
smoothly, without hiccups and stuff" question.  Rivendell will run an a
486, and a gig or ram... It will, but it's not really how it should be
run, which brings me to....

  *Although* you may still find it advantageous to quote a Paravel
  box, because of that "perceived value" being directly proportional
  to cost thing.
a whole lot of people have set up the system, with servers,
workstations, etc, and been really successful.  This is in part to the
really fine work of the developers, and the Paravel folks!.  At the same
time, I think the reason behind the professional installation, is for
"professional installations" I know of no real automation system, that
isn't provided fully installed, with training..  Sure, there are the
simple "put a software package on and computer and fly" programs, but
anyone who has seriously explored Rivendell, and seriously wants to run
a group of stations with it, would agree that Rivendell is NOT a
"simple" program, and although the average person can put the disk in
and get a running system, those systems are usually far from the
optimized  version that I would be comfortable with!

For a station with multiple workstations, servers, feeds and  records,
podcasting, data streams, etc, you can take the months for figure it
out, (while your air product suffers in the meantime), or just have it
built, installed and configured, by the folk who know it best.
Regardless, the paid version is about 1/3 the cost of the other larger
systems, Zetta, Nextgen, Wide Orbit, etc, and for the most part, they
all do about the same things.

Like a lot of us who have used it for a while, we think we know it, and
it serves our needs.  After working on a few projects, some with, and
others without support, the money for a turnkey system is very well
spent.  Believe me, there is a lot more to Rivendell, then most people
suspect, just slapping together a system "that works" isn't always the
best way.


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