On Friday 02 October 2015 03:09:47 pm Michael Barnes wrote: > Is Fred Gleason still around? Is Paravel still in business?
Obviously ! > I've got a > paid support contract, but I have been unable to reach anybody in over a > month. I believe the honorable gentleman has mis-spoken. I have personal knowledge to the contrary. I've managed to get Paravel personell on average twice a day since at least June. ( not that I need Paravel that often for anything ) And, I have direct personal knowledge of several others who have called support, and gotten support, within the last two days, three of whom are in your organization ! In fact, it was day before yesterday that Fred and myself were discussion certain details of YOUR support agreement ! > I've sent emails to both the support address and Fred's address > plus I have left voicemail on both numbers and have heard nothing. I'm going to leave that one alone. > Are > there new numbers or addresses for them? Of course not ! > Has anyone heard from Fred > lately? Within the last..... lesssee..... 14 hours, yes. > Does anybody besides Fred provide support there? Yes, and I happen to personally know of at least one that has been very nearly sitting by the phone for the last 7 hours that I know about. Additionally, I also personally know that ALL of Paravel will know about this list posting in very short order, if they don't already. -- Cowboy http://cowboy.cwf1.com You will remember, Watson, how the dreadful business of the Abernetty family was first brought to my notice by the depth which the parsley had sunk into the butter upon a hot day. -- Sherlock Holmes _______________________________________________ Rivendell-dev mailing list [email protected] http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
