For the missing services, check that your "user" and "admin" Rivendell user
ids (and any others) are authorized for those new services: RDAdmin, Manage
Users, Service Permissions.  (It appears that Rivendell no longer
automatically authorizes a new service for all users.)

On Sun, Jul 1, 2018 at 8:14 PM <[email protected]> wrote:

> Hello,
>
> I'm new to Rivendell and I'm having some difficulty trying to get voice
> tracking to work.  Apologies in advance for the length of this email.
> In short, I don't see generated logs in RdLogEdit - the service that I
> created doesn't show up in RdLogEdit either, so that's probably why the
> logs aren't there, but I don't know how to get the service or logs to
> show up in RdLogEdit.  Hoping for some pointers in the right direction.
>
> I have rivendell set up in a proof of concept and have clocks set up and
> logs generating through a service that I created called "Test".  Music
> has been imported and I have a legal ID timed to the top of the hour.
> So, the hours are working as expected, music is being chosen and
> scheduled automatically, etc.
>
> I believe, though I'm not sure, that I have the prerequisites set up for
> voice tracking.  I have a group set up for voice tracks and I have that
> group set up as the "Voicetrack Group" in the "Test" service.  The
> "Test" service has "Chain To" selected and has "Autorefresh" selected.
> I have an event called VoiceTracks setup.  Within that event I
> right-click on the "Pre-Import Carts" and select "Add Voice Track".
>
> Within the clock, I have a 15 second placeholder for voice tracks and I
> have selected the VoiceTracks event.  I can see the placeholder in
> RDAirPlay where the voicetrack should be.
>
> Here's where the trouble begins.  I can generate a log using
> RDLogManager.  The log generates with no exceptions.  However, that log
> does not show up in RDLogEdit and therefore, it does not appear as
> though I can record a voice track.  The "Test" service that I set up
> does not even appear in RDLogEdit, so the logs aren't there either.
>
> I'm running v2.19.2 on CentOS7, if that's important.
>
> Thank you for any pointers that you can provide.
>
> Steve
>
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>
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