I want to create a Plan as follows Its Due Date is the 1st of the month. Its set to prebill the customer 15 days in advance before the 1st
Heres what I want. This account to suspend for non-payment if the statement isn't paid before the 1st. I have it set now to prebill 15 days before the 1st and the Pat Due Active period set for 29 days. What do I have wrong? Do I need the count from the 15days before the 1st date say for example I have a bill due Feb 1st (anniversary date) I have it PreBilling 15 days before the 1st Say Rodopi proceeses it January 17th (15 days before) Do I need to set past active days to say less than 15? Maybe 14 or 13 to cover shoryter months so Rodopi suspeneds it before the 1st? See what we are trying to do is create this plan that customers are billed 15 days early for the month coming up, and its past due before the 1st its anniversary date. That way a customer must pay in advance for service for a month before they can use it for the month. --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
