We have had them fix this... then when we do an upgrade... it breaks again.
Just one of the joys of Rodopi. :-( Cary Fitch
----- Original Message ----- From: "John Hokenson" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, February 03, 2005 11:36 AM
Subject: [Rodopi] Deposit Slips (Out Of Order)
It's been a problem ever since we began using Rodopi. They have never responded to us either. I've just gotten used to resorting the checks. The basic problem as I see it is the programmers there have no clue about what it actually takes to run a business....
John H
----- Original Message ----- From: "GlobalNet, LLC NOC" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, February 03, 2005 7:41 AM
Subject: [Rodopi] Deposit Slips (Out Of Order)
I submitted this to Rodopi again a week ago, and they have failed to answer
this thus far, so I am forced to bring it to alls attention, and ask for
some insight and some help, for a workaround
Every since we have used Rodopi the deposit slip puts the entrys in out of
order they are entered, and when this happens the checks are out of order on
the deposit slip and causes a great headache for billing when putting them
in order for the bank deposit.
We have growed to rodopi about this for ever since 1999 and although they do
a work around have never seemed to make this a permanent change. Since the
last upgrade to 5.4 sp4 its goofed up again, and I have emailed rodopi
support about a week ago, and have not heard from them.
Heres what I mean
Say I enter 5 accounts with payments (they are all checks) Say I enter these in rodopi transactions in the below order
1. Bob Mills 2. Harry Householder 3. Mary Pitts 4. Sam Spade 5. Ritz Crackers
Now when I do the deposit ticket that day it will print them on the deposit
list out of order they were entered (should be ordered by datetime)
1. Mary Pitts
2. Bob Mills
3. Ritz Crackers
4. Sam Spade
5. Harry Householder
This is a really big pain when the deposit is a large one with a hundred or
so checks for that day
What is everyone else do?
Has anyone else complained about this?
This should be a permanent fix.
Jeff GlobalNet [EMAIL PROTECTED]
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