Hi, We have received the same response. Have them sit down and sort through 400 checks a day for a few days. I am sure they would come up with a fix.
Thank you, Joe Allen [EMAIL PROTECTED] 802-253-6287 www.gopowershift.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Hokenson Sent: Thursday, February 03, 2005 12:36 PM To: [email protected] Subject: [Rodopi] Deposit Slips (Out Of Order) It's been a problem ever since we began using Rodopi. They have never responded to us either. I've just gotten used to resorting the checks. The basic problem as I see it is the programmers there have no clue about what it actually takes to run a business.... John H ----- Original Message ----- From: "GlobalNet, LLC NOC" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, February 03, 2005 7:41 AM Subject: [Rodopi] Deposit Slips (Out Of Order) >I submitted this to Rodopi again a week ago, and they have failed to answer > this thus far, so I am forced to bring it to alls attention, and ask for > some insight and some help, for a workaround > > Every since we have used Rodopi the deposit slip puts the entrys in out of > order they are entered, and when this happens the checks are out of order > on > the deposit slip and causes a great headache for billing when putting them > in order for the bank deposit. > > We have growed to rodopi about this for ever since 1999 and although they > do > a work around have never seemed to make this a permanent change. Since the > last upgrade to 5.4 sp4 its goofed up again, and I have emailed rodopi > support about a week ago, and have not heard from them. > > Heres what I mean > > Say I enter 5 accounts with payments (they are all checks) > Say I enter these in rodopi transactions in the below order > > 1. Bob Mills > 2. Harry Householder > 3. Mary Pitts > 4. Sam Spade > 5. Ritz Crackers > > Now when I do the deposit ticket that day it will print them on the > deposit > list out of order they were entered (should be ordered by datetime) > 1. Mary Pitts > 2. Bob Mills > 3. Ritz Crackers > 4. Sam Spade > 5. Harry Householder > > This is a really big pain when the deposit is a large one with a hundred > or > so checks for that day > What is everyone else do? > Has anyone else complained about this? > This should be a permanent fix. > > Jeff > GlobalNet > [EMAIL PROTECTED] > > > > > > --------------------- > To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] > with the word LEAVE as the message body. > > Please also visit the Rodopi FAQ at http://www.rodopi-faq.com > --------------------- > --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com --------------------- --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
