And when can you change it back so that the customer can get billed correctly again?
Thanks,
Mel
----- Original Message ----- From: "Scott Collins" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, March 17, 2005 3:40 PM
Subject: [Rodopi] Rodopi Screwed Discount plans since Feb 28th
Have seen this many times in 5.2sp3. In our experience, this happens when Rodopi was scheduled to give a discount on the 30th of the month (for example) and February rolls along and there is no 30th. When it tries to pull that discount back to the 28th, this happens.... Also can happen throughout the year with months that have no 31st.
To stop the discounts I've had to manually change the NextBillDate in the PlansBillState table to NULL.
Scott Collins ISDN-Net
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Melvin C. etheridge Sent: Thursday, March 17, 2005 1:13 PM To: [email protected] Cc: [EMAIL PROTECTED] Subject: [Rodopi] Rodopi Screwed Discount plans since Feb 28th
Rodopi KEEPS giving about a dozen customers WEIRD ass credits over and over
even after I go in debit the account.
All dated on the 28th of Feb!! I'll do the debit to fix it and rodopi goes
back and gives another credit...but they are all dated 28 Feb!!!
They should just get a $4 discount for their 1st 6 months of service.
Anyone else seen this?
Mel
...see below:
Feb 01, 2005 Check Payment -- CK#2182/mce -- Thank You 18.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Ongoing fee from Feb 28, 2005 to Mar 27, 2005 18.95 Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Basic 14.95 Dial-up (1 Login, 5 Emails) -- User name: kbennett -- Discount from Feb 28, 2005 22.95 CR Feb 28, 2005 Check Payment -- MCE - CK#2229 -- Thank You 14.95 CR Mar 07, 2005 Debit Adjustment -- Correct Software Billing Error/MCE 68.85 Mar 07, 2005 Credit Adjustment -- Discount/mce -- Thank You 4.00 CR Mar 08, 2005 Debit Adjustment -- Correct Software Billing Error - MCE 22.95 Mar 12, 2005 Debit Adjustment -- Correct Software Billing Error - MCE 45.90 Mar 15, 2005 Debit Adjustment -- 22.95
--------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body.
Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
--------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body.
Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
-- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.7.3 - Release Date: 3/15/2005
---------------------
To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body.
Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
