Hi,
lets put it this way:

The primary actor is the one who initiates an interaction with system to accomplish 
some
goal, i.e. to execute some use case.
System is on the other hand supposed (responsible) to deliver its responsibility for 
the
goal. But, sometimes system needs some actors to provide the service in order to 
deliver
its responsibility. These actors are usually called secondary actors, or supporting
actors (this can be printer, web service, human who has to do some research to provide
the service)
Both primary and supporting actors interact with use cases. This interaction can be
accordingly to UML modeled by actor-use case association (this association can be
directed to emphasize flow of communication).

To your use case: May be it would be worth to consider what is the goal of the use 
case,
and if you still believe this is a candidate for use case, try to inspect it against
principles outlined above. Anyway, try to concentrate on use case content rather than
vaste time with quetions like, whether there should be an arrow to actor in diagram or
not. Just keep pictures high-level enough to be clearly readable, and so still adding
value to your requirements, rather than confusing.

I hope this helps,
Vladimir.

"Jo�o Paulo Marto Pereira" wrote:

> Hi;
>
> Is it fair to assume that a use-case can point towards an actor, if that
> actor is a human being that has to decide something along the process? For
> instance, a case when an employee asks the system to ask the mannager to buy
> something. I was thinking about using an arrow from employee to "ask for
> soap", an from there to mannager.
>
> Thanks...
>
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