> Why not have sendmail/postfix log which mails come to those address? > > > Travis Campbell wrote: > > Hello, > > > > Is there an easy way to search for an email address that has a > > specific To: > > address? > > > > Here's why I want to do this: > > > > I have RT set up so that isRTAddress() recognizes some of > our legacy > > support > > addresses that we've been required to keep for > non-technical reasons. > > I'm > > trying to find out which of our customers is still using these old > > addresses, > > so I'd like to search for any tickets that came into that address. > > > > Is there any way to use RT's search interface to do this or > am I going to > > have to grovel through the Attachments table and work my > way backwards to > > find this information? > > > > Travis > > -- > Drew Barnes > Applications Analyst > Raymond Walters College > University of Cincinnati
Or have a scrip that changes the subject, sets a custom field, moves it to a "legacy" queue, or emails you when you get an email sent to such an address? Eric Schultz United Online _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
