In that case, you would have to do a SQL query:
SELECT Headers FROM Attachments WHERE Headers LIKE '%To:
<[EMAIL PROTECTED]>%';
If you only want this for when a new ticket was created via email
(rather than for responses to those tickets), add:
AND Headers NOT LIKE '%Thread-Topic: [<yourdomainname.com>%'
Or whatever you have set as $rtname in RT_SiteConfig.pm. And then have
a Perl script that just greps out the From: line from all of those
headers.
Thanks. That's what I was leaning towards if RT didn't have an explicit
way to do it via the search API.
Travis
--
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5900 E. Ben White Blvd, Austin, TX 78741 = [EMAIL PROTECTED]
TEL: (512) 602-1888 PAG: (512) 604-0341 = [EMAIL PROTECTED]
=============================================================================
"Does anything work as expected?" Yes. An axe through the CPU.
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