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OK, I'm still having a problem getting RT::Extension::BrandedQueues to
work, even though it was working before.
All the pieces seem to be installed in the right places. And
QueueObj->Tag is recognized by my scripts. But when I go to the web page
to configure a queue, the place where you're supposed to enter the queue
brand value is not there.
I looked at the modules installed by the Extension and I can see where the
Callback should be inserting the correct piece of html on that page.
Yet, it's not happening!
I've restarted Apache many times, after cleaning out the Mason cache, with
no luck.
Any suggestions on how I should go about figuring this out? Also, do you
think the following error messages that appear in my httpd-error.log whenever
I do ANY web access on an RT page:
FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: Use of
uninitialized value in concatenation (.) or string at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Resolver/File.pm line 51.
FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: Use of
uninitialized value in length at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Resolver/File.pm line 52.
are related to my problem with the Queue Branding extension?
Thanks in advance for any helpful suggestions.
Mike
_____________________________________________________________________
Mike Friedman System and Network Security
[EMAIL PROTECTED] 2484 Shattuck Avenue
1-510-642-1410 University of California at Berkeley
http://ack.Berkeley.EDU/~mikef http://security.berkeley.edu
_____________________________________________________________________
- ---------- Forwarded message ----------
Date: Tue, 11 Apr 2006 21:04:28 -0700 (PDT)
From: Mike Friedman <[EMAIL PROTECTED]>
Subject: [rt-users] RT 3.4.2 problem after upgrading perl
Today, we upgraded our perl to a new version (from 5.8.6 to 5.8.8). We
then rebuilt RT (3.4.2). RT still works, except for the following:
(1) Every time we access an RT web page, these messages appear in the
httpd-error.log:
FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: Use of
uninitialized value in concatenation (.) or string at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Resolver/File.pm line 51.
FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: Use of
uninitialized value in length at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Resolver/File.pm line 52.
(2) The BrandedQueues extension that was running before is not being
picked up by RT. I tried reinstalling it, but am told it already exists,
so the install doesn't seem to complete cleanly. When I try to uninstall
it (make uninstall), I'm told that the 'uninstall' target is deprecated
and to delete the two perl module files manually. I did that, but
reinstalling behaves the same way and RT is not picking up the Extension.
Any ideas?
Thanks.
Mike
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