On Wed, Apr 12, 2006 at 10:53:15PM -0400, Mathew Snyder wrote: > What permission needs to be set to allow someone to see the tickets > assigned to him? He can see tickets that aren't owned but anything he > has either taken or has been assigned won't show up in his list of > tickets owned. > > RT v3.5.7 >
Give the owner role ShowTicket. Configuration -> Global -> Group Rights -> Roles ->> Owner -> ShowTicket _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
