At Thursday 5/18/2006 11:08 AM, Schultz, Eric wrote:
And I've noticed that this happens for "large" attachments - in some
cases at only 2MB, but definitely around the 5 or 10MB range. BTW, this
is only for an Oracle backend - I have the exact same configuration with
a MySQL backend, and there isn't a problem. Never did figure out what
the problem was with Oracle, just turned on the attachment size
limitation in RT's site config, and made it 1MB. Never did figure out
what was wrong with Oracle to cause this, so if this is your RDBMS, and
you figure it out, I'd love to know :-) On the plus side, it caused me
to write some smarter attachment handling code for both the web UI and
the email interface.
Eric Schultz
United Online
We are also using Oracle (9.2.0) and I believe the problem is caused
by large attachments. I don't have any ideas about why Oracle would
be slow to handle these attachments.
I'd be interested to hear about what you did in the code to handle
attachments better.
Thanks,
Steve
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
We're hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html
