> At Thursday 5/18/2006 11:08 AM, Schultz, Eric wrote: > > >And I've noticed that this happens for "large" attachments - in some > >cases at only 2MB, but definitely around the 5 or 10MB > range. BTW, this > >is only for an Oracle backend - I have the exact same > configuration with > >a MySQL backend, and there isn't a problem. Never did > figure out what > >the problem was with Oracle, just turned on the attachment size > >limitation in RT's site config, and made it 1MB. Never did > figure out > >what was wrong with Oracle to cause this, so if this is your > RDBMS, and > >you figure it out, I'd love to know :-) On the plus side, > it caused me > >to write some smarter attachment handling code for both the > web UI and > >the email interface. > > > >Eric Schultz > >United Online > > We are also using Oracle (9.2.0) and I believe the problem is caused > by large attachments. I don't have any ideas about why Oracle would > be slow to handle these attachments. > > I'd be interested to hear about what you did in the code to handle > attachments better. > > Thanks, > Steve
Ideally, I'd put this and other code I've written on the wiki. But I don't have an account. When I tried to create a new page as AnonymousGnome, I found that there was a content-length limitation, so I couldn't post everything I did for my change. People have been asking for other modifications I have made as well, such as my bulk edit for custom fields code, or the bugfixes for the mandatory custom field code that I backported from 3.5.x to 3.4.x. Etc. Eric Schultz United Online _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
