I'm having issues with an RTx::Statistics 1.0.8 installation and this thread in the list (http://archives.free.net.ph/message/20060105.052158.ffebdbaa.en.html) is the exact problem I'm having, however the thread just ends with no resolution. If you are one of the posters having this problem (Bill and/or Austin), could you contact me with your eventual solution if you ever found one?
I'm moving my RT installation from one RHEL sever to another and the link for Statistics doesn't show up on the left column on the new server. The only strange thing I can see is this error appears on my apache error.log. [Mon May 22 11:47:08 2006] [error] [client 1.2.3.4] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Use of uninitialized value in length at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Resolver/File.pm line 52., referer: http://myrtserver.tvguide.com/rt/ Current config: RT 3.4.2 RHEL 4 I've tried both using the Makefile and just copying the files to /opt/rt3/share. I can go to links by hand, but I can't click on any in the Stats screens. I get HTTP errors. Example: System error error: could not find component for initial path '/RTx/OpenStalled/index.html' (component roots are: '/opt/rt3/local/html', '/opt/rt3/share/html') context: ... 200: $self->{out_method} = sub { $$bufref .= $_[0] }; 201: } 202: $self->{use_internal_component_caches} = 203: $self->{interp}->use_internal_component_caches; 204: $self->_initialize; 205: 206: return $self; 207: } 208: ... code stack: /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:204 /usr/lib/perl5/site_perl/5.8.5/Class/Container.pm:275 /usr/lib/perl5/site_perl/5.8.5/Class/Container.pm:353 /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:348 /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:342 /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:123 /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:73 /opt/rt3/bin/mason_handler.fcgi:76 raw error Any help would be appreciated. Thanks, Paul C. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
