At Tuesday 5/23/2006 04:37 PM, Tomasz Wlodek wrote:
Hi,
As far as I can understand when a new user sends e-mail to RT for the
first time he is created in RT databases, but he cannot logon to RT.
But what should I do if I do not want to create users by e-mail? only
registered users should be able to create tickets. If user whose e-mail is
not in RT database sends an e-mail to RT I want the e-mail to bounce,
without creating the user in RT databases.
I do not want the external users to post and create tickets, since this
invites spam. Is there a smimple way to block user creation by e-mail?
There must be, I am sure.
Any hints how to do this?
I _think_ you can do this by making sure that CreateTicket is not
granted to Everyone - only to your registered users.
Steve
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