-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
I'll take a look at the Perl module, but I also want to make sure I'm
seeing the Wiki entry you are thinking of...
Is this it?
http://wiki.bestpractical.com/index.cgi?UseRtTool
This page says
It can both query and update the RT database. bin/rt has its
limitations; it cannot deal with custom fields yet (as of January,
2006).
- As far as I know, bin/rt can't handle custom fields, which limits
its usefulness.
- With the command line tool for RT-3.4, you can handle custom fields:
This seems a little contradictory... I also have an email from Jesse
Vincent that says the following:
Is it possible to insert/create/modify custom fields via the
command line
interface.
Yes, as of RT 3.6preX.
Anyone care to clarify what the status is here, and what I need to
look into? I'm running the 3.6 rc, working off of the information
Jesse provided to the list.
On May 31, 2006, at 7:31 PM, Joshua Colson wrote:
On Wed, 2006-05-31 at 18:48 -0400, Joe Auty wrote:
I would really love to start using this feature, I understand this
was something in the works for 3.6? Is this working yet? Can I help
test this?
Jesse's RT::Extension::CommandByMail
(http://search.cpan.org/~jesse/RT-Extension-CommandByMail-0.02/lib/
RT/Extension/CommandByMail.pm) may do what you're looking for. I'm
not sure as I have not tested it.
Alternatively, there are wiki entries that explain how to do this.
--
Joshua Colson <[EMAIL PROTECTED]>
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.3 (Darwin)
iD8DBQFEfkKgIGoilq3QRWsRAlfHAKCXbWrcLrsWajlT/jTNsUgBkFs0dACeOLjS
mWrwPer4nYm643QpzI4yoA0=
=6RPc
-----END PGP SIGNATURE-----
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
We're hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html
