> Stefan - > Sounds like maybe a cookie issue? I had a similar problem at one > point, which turned out to be a combination of > * the presence of a couple of firefox settings and > * the absence of anything like a mind on my part. > > (I'm hoping the latter condition was temporary. :-) > > Under the "privacy" tab of Firefox's preferences dialogue, I had > set "allow sites to set cookies...UNLESS I have removed cookies set by > the site." During a troubleshooting session, I had explicitly removed a > cookie set by RT (because I thought I was getting a cached login.) > Because I had explicitly removed a cookie set by my RT site, firefox > wasn't setting any more cookies from them. Thus, I would get this > behavior (my actions parenthesized): > > 1. login page displayed > 2. (enter uname/pw) > 3. login to RT accepted, RT-at-a-glance page displayed > 4. (click on a ticket, say #1234) > 5. login page displayed > 6. (mutter, grumble, enter uname/pw) > 7. login to RT accepted, ticket #1234 displayed > 8. (click on basics) > 9. login page displayed > 10. (howl, curse, excessive keyboard abuse while entering uname/pw) > 11. login to RT accepted, basics for #1234 displayed > [ &etcetera ad frustratiam ] > > When I unset firefox's "unless I have removed cookies set by > this site" preference, the problem went away. > Heya,
Thanks for the responses. I've had a look at the cookies. I receive a cookie from the server. Everything seems to be ok. So i don't think is cookie related. I also as per suggestion tried Opera which didn't make any difference, still just logs me out after choosing any menu item. Specifying ?user=username&pass=password in the url seemed to help, although its not a permanent fix. Further to test, i moved the server from mod_perl to mod_fastcgi and the same problem occurs. I also installed rt 3.4.4 and its the same problem. So i guess i'm pretty lost. Perhaps I will try move back a few apache version. Currently running Apache-2.0.55. If anyone has any other bright ideas, willing to try anything. I could possibly also arrange access to the machine if anyone feels like looking. Thanks Stefan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
