Where does one apply this said patch? Mathew Snyder Systems Administrator Network+ ServerVault TechOps
Dirk Pape wrote: > Hello, > > --Am 22. Juni 2006 10:50:59 +0200 schrieb Niels Huylebroeck > <[EMAIL PROTECTED]>: > >> So using CustomValue you'd have something like this : >> thanks -> set CustomValue ID10T -> resolve (silent - no mail) > > we here use our silently_resolve.patch in > <http://page.mi.fu-berlin.de/~pape/rt3/patches/rt/> (available for 3.0 > to 3.6), to enable a new status selectable by staff to resolve a ticket > after "thank you" without notifying anyone. > > Dirk. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
