Thanks, that got it! -dkk
-----Original Message----- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: Thursday, June 22, 2006 9:11 PM To: Kemp, Darren Cc: [email protected] Subject: Re: [rt-users] Patching RedHat breaks RT On 6/23/06, Kemp, Darren <[EMAIL PROTECTED]> wrote: > > > I recently patched my RT server to the latest levels (it is redhat ES > 4) (yah I know, bad idea) > > Unfortunately this horribly broke my RT install. I have managed to fix > and update most of the modules and issues I have encountered, but this > last one is puzzling, I can no longer get mail to go through rt-mailgate. Rebuild Log::Dispatch from sources, don't forget to run test suite. Also, read http://wiki.bestpractical.com/index.cgi?NoConnectionToSyslog > > From sendmail the error appears as so: > > Jun 22 16:24:40 sauron sendmail[3436]: k5MKOeFT003435: > to="|/etc/smrsh/rt-mailgate --queue 'operations' --action comment > --url http://foo.bar.com/";, ctladdr=<[EMAIL PROTECTED]> (8/0), > delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=30574, dsn=4.0.0, > stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL > > I tried a manual send with debug on and recieved the following: > > [EMAIL PROTECTED] dkemp]# /usr/local/rt/bin/rt-mailgate --queue operations > --action correspond --debug --url=http://foo.bar.com < ./testmsg > Connecting to http://foo.bar.com/REST/1.0/NoAuth/mail-gateway at > /usr/local/rt/bin/rt-mailgate line 99, <> chunk 1. > no connection to syslog available > - _PATH_LOG not available in syslog.h at > /usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch/Syslog.pm > line 77 > > Stack: > [/usr/local/lib/perl5/5.8.7/Carp.pm:269] > [/usr/local/lib/perl5/5.8.7/i686-linux/Sys/Syslog.pm:412] > [/usr/local/lib/perl5/5.8.7/i686-linux/Sys/Syslog.pm:241] > > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch/Syslog.pm:77] > > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch/Output.pm:41] > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch.pm:95] > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch.pm:74] > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch.pm:22] > [/usr/local/rt/lib/RT/I18N.pm:410] > [/usr/local/rt/lib/RT/I18N.pm:367] > [/usr/local/rt/lib/RT/I18N.pm:190] > [/usr/local/rt/lib/RT/EmailParser.pm:266] > [/usr/local/rt/lib/RT/EmailParser.pm:237] > [/usr/local/rt/lib/RT/EmailParser.pm:176] > [/usr/local/rt/lib/RT/EmailParser.pm:136] > [/usr/local/rt/lib/RT/Interface/Email.pm:515] > > [/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:59] > RT server error. > > The RT server which handled your email did not behave as expected. It > said: > > no connection to syslog available > - _PATH_LOG not available in syslog.h at > /usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch/Syslog.pm > line 77 > > Stack: > [/usr/local/lib/perl5/5.8.7/Carp.pm:269] > [/usr/local/lib/perl5/5.8.7/i686-linux/Sys/Syslog.pm:412] > [/usr/local/lib/perl5/5.8.7/i686-linux/Sys/Syslog.pm:241] > > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch/Syslog.pm:77] > > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch/Output.pm:41] > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch.pm:95] > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch.pm:74] > [/usr/local/lib/perl5/site_perl/5.8.7/Log/Dispatch.pm:22] > [/usr/local/rt/lib/RT/I18N.pm:410] > [/usr/local/rt/lib/RT/I18N.pm:367] > [/usr/local/rt/lib/RT/I18N.pm:190] > [/usr/local/rt/lib/RT/EmailParser.pm:266] > [/usr/local/rt/lib/RT/EmailParser.pm:237] > [/usr/local/rt/lib/RT/EmailParser.pm:176] > [/usr/local/rt/lib/RT/EmailParser.pm:136] > [/usr/local/rt/lib/RT/Interface/Email.pm:515] > > [/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:59] > > Google has come up short on tihs issue except for some solaris > specific bugs way back in perl 5.8.0 I have tried to force a reinstall > of Sys::Syslog but it did not help. > > Anyone who has any insight to this issue, please let me know. > > -dkk > > > version information: > > Sendmail 8.12.11.20060308/8.12.11; > > Perl v5.8.7 under linux > Apache::Session v1.81; > Apache::Session::Generate::MD5 v2.1; > Apache::Session::Lock::MySQL v1.00; > Apache::Session::MySQL v1.01; > Apache::Session::Serialize::Storable v1.00; > Apache::Session::Store::DBI v1.02; > Apache::Session::Store::MySQL v1.04; > AutoLoader v5.60; > base v2.07; > Benchmark v1.07; > bytes v1.02; > Cache::Simple::TimedExpiry v0.23; > capitalization v0.03; > Carp v1.04; > CGI v3.20; > CGI::Cookie v1.27; > CGI::Fast v1.07; > CGI::Util v1.5; > Class::Container v0.12; > Class::Data::Inheritable v0.04; > Class::ReturnValue v0.53; > Clone v0.20; > constant v1.05; > Cwd v3.18; > Data::Dumper v2.121_04; > DBD::mysql v3.0002; > DBI v1.51; > DBIx::SearchBuilder v1.43; > DBIx::SearchBuilder::Unique v0.01; > Devel::StackTrace v1.13; > Devel::StackTraceFrame v0.6; > Devel::Symdump v2.0601; > Digest::base v1.00; > Digest::MD5 v2.36; > DynaLoader v1.05; > Encode v2.18; > Encode::Alias v2.06; > Encode::Config v2.03; > Encode::Encoding v2.04; > Encode::Guess v2.02; > Encode::Unicode v2.03; > Errno v1.0901; > Exception::Class v1.23; > Exception::Class::Base v1.2; > Exporter v5.58; > Exporter::Heavy v5.58; > FCGI v0.67; > Fcntl v1.05; > File::Basename v2.73; > File::Glob v1.04; > File::Path v1.07; > File::Spec v3.18; > File::Spec::Unix v1.5; > File::Temp v0.16; > FileHandle v2.01; > HTML::Entities v1.35; > HTML::Mason v1.33; > HTML::Mason::CGIHandler v1.00; > HTML::Mason::Exception v1.1; > HTML::Mason::Exception::Abort v1.1; > HTML::Mason::Exception::Compilation v1.1; > > HTML::Mason::Exception::Compilation::IncompatibleCompiler > v1.1; > HTML::Mason::Exception::Compiler v1.1; > HTML::Mason::Exception::Decline v1.1; > HTML::Mason::Exception::Params v1.1; > HTML::Mason::Exception::Syntax v1.1; > HTML::Mason::Exception::System v1.1; > HTML::Mason::Exception::TopLevelNotFound v1.1; > HTML::Mason::Exception::VirtualMethod v1.1; > HTML::Mason::Exceptions v1.43; > HTML::Parser v3.54; > HTML::Scrubber v0.08; > I18N::LangTags v0.35; > integer v1.00; > IO v1.23; > IO::File v1.14; > IO::Handle v1.27; > IO::InnerFile v2.110; > IO::Lines v2.110; > IO::Scalar v2.110; > IO::ScalarArray v2.110; > IO::Seekable v1.1; > IO::Wrap v2.110; > IO::WrapTie v2.110; > IPC::Open2 v1.01; > IPC::Open3 v1.0106; > lib v0.5565; > List::Util v1.18; > Locale::Maketext v1.10; > Locale::Maketext::Fuzzy v0.02; > Locale::Maketext::Lexicon v0.62; > Locale::Maketext::Lexicon::Gettext v0.15; > Log::Dispatch v2.11; > Log::Dispatch::Base v1.09; > Log::Dispatch::Output v1.26; > Log::Dispatch::Screen v1.17; > Log::Dispatch::Syslog v1.18; > Mail::Address v1.74; > Mail::Field v1.74; > Mail::Field::AddrList v1.74; > Mail::Header v1.74; > Mail::Internet v1.74; > MIME::Base64 v3.07; > MIME::Body v5.420; > MIME::Decoder v5.420; > MIME::Decoder::NBit v5.420; > MIME::Entity v5.420; > MIME::Field::ContDisp v5.420; > MIME::Field::ConTraEnc v5.420; > MIME::Field::ContType v5.420; > MIME::Field::ParamVal v5.420; > MIME::Head v5.420; > MIME::Parser v5.420; > MIME::QuotedPrint v3.07; > MIME::Tools v5.420; > MIME::Words v5.420; > Module::Versions::Report v1.02; > overload v1.03; > Params::Validate v0.85; > POSIX v1.08; > re v0.04; > Regexp::Common v2.120; > Regexp::Common::_support v2.101; > Regexp::Common::balanced v2.101; > Regexp::Common::CC v2.100; > Regexp::Common::comment v2.116; > Regexp::Common::delimited v2.104; > Regexp::Common::lingua v2.105; > Regexp::Common::list v2.103; > Regexp::Common::net v2.105; > Regexp::Common::number v2.108; > Regexp::Common::profanity v2.104; > Regexp::Common::SEN v2.102; > Regexp::Common::URI v2.108; > Regexp::Common::URI::fax v2.100; > Regexp::Common::URI::file v2.100; > Regexp::Common::URI::ftp v2.101; > Regexp::Common::URI::gopher v2.100; > Regexp::Common::URI::http v2.101; > Regexp::Common::URI::news v2.100; > Regexp::Common::URI::pop v2.100; > Regexp::Common::URI::prospero v2.100; > Regexp::Common::URI::RFC1035 v2.100; > Regexp::Common::URI::RFC1738 v2.104; > Regexp::Common::URI::RFC1808 v2.100; > Regexp::Common::URI::RFC2384 v2.102; > Regexp::Common::URI::RFC2396 v2.100; > Regexp::Common::URI::RFC2806 v2.100; > Regexp::Common::URI::tel v2.100; > Regexp::Common::URI::telnet v2.100; > Regexp::Common::URI::tv v2.100; > Regexp::Common::URI::wais v2.100; > Regexp::Common::whitespace v2.103; > Regexp::Common::zip v2.112; > RT v3.4.2; > RT::Interface::Email v1.02; > Scalar::Util v1.18; > SelectSaver v1.01; > Socket v1.77; > Storable v2.15; > strict v1.03; > Symbol v1.06; > Sys::Syslog v0.16; > Text::Autoformat v1.13; > Text::Quoted v1.8; > Text::Reform v1.11; > Text::Tabs v2005.0824; > Text::Template v1.44; > Text::Wrapper v1.000; > Time::HiRes v1.87; > Time::JulianDay v2003.1125; > Time::Local v1.12; > Time::ParseDate v2003.1126; > Time::Timezone v2003.0211; > utf8 v1.05; > vars v1.01; > warnings v1.03; > warnings::register v1.00; > XSLoader v0.02; > > > > > Darren Kemp > XGS > [EMAIL PROTECTED] (585)264-5031 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com Commercial support: > [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > We're hiring! Come hack Perl for Best Practical: > http://bestpractical.com/about/jobs.html > > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
