I am pretty sure that it tells you to do this in the output of make upgrade.

Yes indeedy.  Just checked and at the end of make upgrade I see:
Congratulations. RT has been upgraded. You should now check-over /usr/local/rt3/etc/RT_Config.pm for any necessary site customization. Additionally, you should update RT's system database objects by running
  ls etc/upgrade

For each item in that directory whose name is greater than
your previously installed RT version, run:
/usr/local/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password --action schema --datadir etc/upgrade/<version> /usr/local/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password --action acl --datadir etc/upgrade/<version> /usr/local/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password --action insert --datadir etc/upgrade/<version>


Max H. wrote:
Odhiambo Washington wrote:
I got it working. I believe that if I did "make upgrade", then perhaps I
couldn't have had this problem, but I took a different path, as already
explained, and so it happened. I must have misled myself, too, by believing there was nothing that changed in the database, so those
bits run after "make upgrade" were not necessary.

As Alexandr pointed out, I just needed to run the following:

cd rt-3.6.0/
perl sbin/rt-setup-database --action insert --datadir etc/upgrade/3.5.1


I attempted both a clean installation and an upgrade from 3.4.5. Both left me with the same "content" error as this thread described. I simply ran the above perl script and things are ok.

You mentioned about doing a "make upgrade" to not have this happen, and I just wanted to let you know that it's the same result...at least in my instance.

Max



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