Zhiming Liu escreveu: > Hi, How to setup RT users and groups that users can > only ShowTicket in their own group. Group users can > see the tickets, other group users can't. Thanks for > help, Zhiming. > Hi, You can create as many queues as you as there are groups and turn on "SeeQueue" and "ShowTicket" for each one related to each group. Ex. There are the A, B and C groups. I create the A_Queue, B_Queue and C_Queue, and then on turn on the SeeQueue, ShowTicket, etc permission on A_Queue to A group and so on...
I think it's not possible to make this kind of access control within the same queue... Am I mistaken? -- Gilmar Santos Jr _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
