I'm trying to upgrade a RT 2.0.14 db to RT 3.2.2. Am using the rt2-to-rt3-1.23
scripts. The rt-2.0-to-dumpfile appeared to run ok, although the metadata looks
like it's incomplete... here's what it has for all of the users:
'User' => [
{
'id' => '64820'
},
{
'id' => '152146'
},
{
'id' => '156670'
},
...etc. No names or email addresses or any other info.
When I try to run the dumpfile-to-rt-3.0 script, though, it fails with this err:
.[Thu Jul 6 20:41:37 2006] [error]: Could not create a new user -
(/opt/myrt3/lib/RT/User_Overlay.pm:260)
Failed to create user for$VAR1 = {
'CryptedPassword' => undef,
'Name' => 'Unnamed user 46183'
};
Same error repeated thousands of times (one for every userid, I presume; I
killed it after a few dozen screenfuls.)
Any advice on how to get this to work? I don't suppose I can just copy the
database info over directly from the rt2 db to rt3, can I?
Thanks,
-- Jackie Hamilton
[EMAIL PROTECTED]
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