Hi all. It seems that it would be a nice feature to be able to define template queues. So that semantics are not confused here, what I'm seeking is a way to 'copy' a queue structure and edit it. I intend to have multiple queues with the same group rights, user rights, custom fields, etc. It would be nice to be able to choose a template queue during the queue creation process.
Does anybody else wish to have this functionality? Has anybody devised command-line scripts that handle this type of thing? Thanks. David Smithson ________________________________________ ActivSupport, Inc. Your Flexible IT Partner Microsoft Gold Partner -- Small Business Specialist http://www.activsupport.com Director of Technical Services Direct: (415) 869 2991 ________________________________________ Technical Support Hotline: (415) 979 9285 CLICK HERE FOR ONLINE SUPPORT _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
