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Hello, Does anyone know how I
can modify the Update.html page so no emails are sent when you select the
Resolve link? I want to turn off the emails because then I can create a
template (OnResolve) that sends an email to the requestor with the solution
description and avoid that the requestor receives 2 emails each time a ticket
has been resolved. Any help would be
appreciated. Best regards Marie Gellbäck Developer |
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