As I remember one of users reported that shredder deletes 500 records
from different tables of his DB for four tickets only. Really the
tickets table is "la punta dell'iceberg".
On 7/13/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
I had a question about removing ticket from the database...
I am not a database expert so this will be a "green" question...
Instead of using RTx-Shredder why can't I simply run a query against the
database to remove any tickets with the status of deleted? Will that leave
too many other linked tables with data that is not linked? Is that why we
should use RTx-Shredder?
On my test Installs of RT I have deleted data this way without an issue...
Just curious...
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Best regards, Ruslan.
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