>>> taan <[EMAIL PROTECTED]> 07/16/06 8:51 PM >>> > I could do something equivalent using custom fields and > scrips, or using a web form for ticket entry, but was > wondering if it would be more or less complicated to > modify the ticket creation page, my preferred solution.
Less complicated, I should think. That should be a very simple hack to Ticket/Create.html (and Update.html and others?, depending on whether or not you care if it still says "AdminCC" elsewhere). Tim _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
